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The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers.
At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems.
Explore our product range
Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Reviews 793
Robert Smith
Sep 30,2024Great products, competitive pricing and fast delivery.
MrPallyway
Sep 29,2024Great price and website easy to use. Delivery was quick
Gavin Wells
Sep 29,2024Excellent products, good prices and very fast delivery. All round excellent service.
Steve Nall
Sep 27,2024Very quick delivery
Ruth
Sep 27,2024The website clearly explains the differences between the products that I was looking for. However, I paid extra to have express delivery which was totally messed up. I'm not completely sure that this was all the fault of FedEx. It arrived too late so now I have to find a new tradesperson for the job.
Joanne Cooper
Sep 26,2024Helpful advice when trying to choose suitable underfloor heating system and delivered quickly.
Scott Kingsley Grant
Sep 26,2024From start to finish of our entire wet floor UFH project the team have been a great help From designs, to all the kit and helpful videos We managed to DIY 70sqm of a ground floor house with ease Reasonably priced and saved a fortune on builders/plumbers
Christopher Bray
Sep 25,2024From when I first put my order in online I was kept up to date with the delivery and it turned up when they said to fitting the underfloor heating cable everything was fantastic. Good prices and great quality, what a great service from the underfloor heating store.
Stuart Ibbotson
Sep 23,2024Great products, good price, delivered quickly. What’s not to like?
MHK
Sep 23,2024I initially faced some challenges with my order, but the company addressed them promptly and professionally. After discussing the issues, they honoured the price match and resolved everything to my satisfaction. The delivery was fast, and their willingness to address my concerns has made me reconsider them for future purchases. Overall, a positive outcome despite the initial hiccups.
Oleg Yembryk
Sep 21,2024I've been using the store for over 10 years for small and mid size projects. Great service, competitive prices, technical advice.
Graham Pontin
Sep 20,2024Quick service, helpful telephone support before purchase.
Mark Stead
Sep 20,2024Great service, I ordered over a weekend, expecting delivery to be at least mid week, my order was delivered by 9am on Tuesday. Brilliant.
David Parkin
Sep 18,2024Superb service. Order part as a test to see how it looks and was treated as though I was spending much more. Great communication and was kept up to date. Part dispatched same day for free, not much more to add.
Mikey
Sep 17,2024Scott Yule was incredibly helpful in sorting out an expensive mistake we made with the wrong kind of flooring (don’t believe claims that rigid core laminate is ‘pet friendly’ as our dog cannot walk on it) in our house. In changing to tiles, we also had to change the underfloor heating because we had the wrong type. Scott was so helpful in explaining our options as he understood what a painful process we had gone through. He did what he could to give me the best price and get the new product delivered by the time we needed it.
Mark
Sep 17,20243rd purchase excellent service 👌
Susanna Orr
Sep 17,2024Prompt delivery and kept us in touch with the delivery.
Andrew
Sep 17,2024We ordered a complete UFH system which was designed by one of the team. We were really pleased by the service and guidance provided and the items were dispatched quickly. We had an issue where items on the invoice and quotes were incorrect resulting in some missing pipe. To get the project moving, some extra pipe was ordered but after speaking to customer services, they were able to correct the issue and refund the cost of the additional pipe.
Zubair Choudhury
Sep 17,2024Ordered a wrong size (which was my fault) and sent it back by Royal Mail parcel force. I misplaced the receipt (again my fault). Underfloor heating couldn’t validate that they received it but issued a refund anyway. Ordered the right size second time and received it in a couple of days. Great service. Great product as has been installed in bathroom and provides lovely toasty floor. Can’t wait for the winter! My only criticism for Underfloor Heating or for the customer to be aware of is that you need to buy a socket box or dry line box for the thermostat. One doesn’t come with it which is strange , so you have to go to electrical or hardware store and get one separately. Then fit it all. Not the easiest fit but not the hardest either. I’m not an electrician but managed it in a couple of hours. And all looks and works great.
Unit 16 Carnival Park, SS14 3WN, Basildon, GB
https://www.theunderfloorheatingstore.com/
Tim Armitage
Oct 01,2024Hayley in sales was extremely helpful and a good communicator.. Also the price is good.