Connecting customers with freelancers through a collaborative and intuitive workspace that provides a seamless experience for all users. We are an invaluable resource that brings customers and freelancers together, saving them time and money.
We empower customers to focus on the big picture while our freelancers pay attention to detail. We are simplifying content creation through innovation and removing barriers to make successful collaboration between customers and freelancers an attainable reality.
I am well pleased with the quality with every person that worked on my book. What I am not pleased with are the tutorials which I was referred to go and watch. If I didn't have a husband that was somewhat computer literate it would have been impossible or nearly impossible to complete.
They delivered a perfect outline by writer Alissa, great communication with her and delivered before the deadline. Great experience. Navigating the website / platform where all the work is happening, is not really easy to grab as a customer.
Always help on hand should you need it.
The professional talent pool, user-friendly management interface, and transparent communication have consistently delivered outstanding results. The ease of collaboration with freelancers, all-in-one convenience, and reasonable cost make it an indispensable partner for my publishing needs.
Everything went as it was supposed to. My order was delivered on time. My questions were answered. The product was excellent.
The writing was okay the editing was phenomenal, it was my fault as my outline wasn’t as detailed
As a first time author, I was nervous about the process. But TWU made it all seamless. Everyone from customer service, writers, editors and designers were all professional, helpful, patient, and so talented. It could not have been a better experience, and I am so happy and excited about the end product. Thank you TWU. I’ll be back for sure.
All the people I worked with were amazing. Very helpful and patient as I navigated this process.
Urban Writers have fantastic, capable, professionals to help with your project. You can trust that they will be efficient.
Both my writer and my editor (Lex and Bailey) were top-notch. I love my book.
Overall a good platform but as a newbie, I did find it difficult to understand the process (I bought a full package). I spent a lot of time trying to navigate, watch videos, speak to admin etc. and also made a lot of mistakes which cost me time. It would have been more helpful to have a simple step-by-step guide through the process, including useful tips on expectations. Also, not all freelancers are reliable. My manuscript writer kept asking for extensions, doubling the initial expected timeframe and my first book description writer bailed on me, wasting even more time.
Great support when I needed it and well-written outline.
I had the pleasure of hiring the services of Urban Writers for a writing project, and I must say, they exceeded all my expectations! First and foremost, the quality of the writing was exceptional. The writer demonstrated an impressive command of the subject matter and perfectly tailored the writing to my needs. They effortlessly captured the tone and style I desired, making it evident that they genuinely cared about meeting my requirements. Communication with my writer was smooth and efficient. They were always prompt in responding to my inquiries and provided regular updates on the progress of my project. This level of transparency and reliability put my mind at ease and ensured a stress-free experience. Another standout aspect was their adherence to deadlines. They delivered the completed work ahead of schedule, giving me ample time for review and feedback. Their commitment to meeting deadlines without compromising on quality is truly commendable.
Friendly customer service and I had a good team for my project.
Friendly experienced staff writers,illustrators, formatters,cover designer's as well as customer support looking forward to doing another project! Thank you Urban Writers Sincerely Martin Gonzalez Sr
The professionals I hired really understood their assignments.
TUW is a nice platform for creating a book. It was fairly easy to navigate; however the response time from admins takes a little too long. My ghostwriter was not great. Will be sure to pick a better one in the future. Overall, I will use this company again.
The Premium Package was very organized and complete. Everyone was very responsive; Ghostwriter, Admin, and Editor. Ghostwriter was very easy to work and communicate with, and delivered super content.
My experience so far has been great. When there was an issue with a writer, customer service sorted it out straight away. I'm now very happy with my current writer and looking forward to writing my next book!
Michael Pace
Aug 11,2023I thought the writing was perfect for what I was looking to achieve in the book.