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Reviews 859
Rodney Williams
Dec 11,2023I had a very good experience with Toolots. Communication was good and the staff member I spoke with was very professional and polite. The only down fall I experienced was my first 2 choices were out of stock and I couldn't be told when they would possibly have more in.
Edgar montiel
Dec 11,2023Good đź‘Ť service
Crystal L Davidson
Dec 10,2023We got what we needed at a great price and at great speed.
Rick Martinez
Dec 09,2023They did what they said they were going to do.
Robert Lujan
Dec 08,2023Ordered part second day air , Paid for part . To this date still has not shipped . I've emailed and called . They see in the system but are no help. Have emailed multiple time and to date still cant get anything more then automated response. To date my second day part should of been here 8 days ago . I cant get a tracking , don't know if its on the way or back ordered. Either way more info should have been present when I ordered. Shouldn't have option for faster shipping if you guys have no clue . Next time I will never buy anything from yall regardless of price . the part I ordered was over $200 bucks so it wasn't like it was a deal to begin with .
Michael
Dec 08,2023This is a follow-up to a previous rating. We ordered a blender from Toolots that quickly failed. Toolots would not replace the blender quickly which caused delays in a very important project. However, Toolots did eventually follow through with a full refund after the defective equipment was return which is why I have re-rated them higher. This could have been a better experience if Toolots had quickly replaced the blender while we returned the defective unit. We ended up purchasing another blender from a different supplier because we had to move quickly and at that point we were not sure Toolots was trust worthy. To their credit, Toolots did follow through with the refund.
ST HUBERT MACHINE SHOP
Dec 07,2023VERY GOOD PRODUCT
Ben Waldner
Dec 07,2023response with sales person was great
CLICKLEASE LLC
Dec 07,2023mi nombre es Ruben , yo les compre un horno doble el dia 25 de abril del 2022 , antes de los 3 meses uno de los motores se daño , llame por que tenia garantias , despues de pelear y pelear y mandarles videos , fotos , e mails durantes 1 año y 4 meses ( tengo pruebas ) me mandaron un motor para el horno cosa que igual ahora tube que pagar a un tecnico especializado para que lo coloque , simplemente no se lo recomiendo a nadie , cuando necesiten herramientas o maquinas busquen en sus zonas , veanlas y esten en persona , (ojo) esta reseña es para la empresa ( tools ) , la empresa CLICKLEASE LLC QUE ES QUIEN ME FINANCIO NO TIENE NADA QUE VER Y SE HAN PORTADO MUY BIEN Y ME HAN AYUDADO
TIME WORKS UNLIMITED, INC.
Dec 06,2023After I paced my order, I did not receive a confirmation email or shipping info. I had to call customer service and ask for it., I'm pretty sure it must have been a glitch. The customer service agent Christine Dy was very courteous and helped me with my inquiry.
Guest
Dec 04,2023Received an item from them incredibly damaged, yet the shipping package wasn’t damaged at all, so must have happened at their warehouse. We went back and forth with them for a month, including sending pictures, even videos of the damage in order to convince them to send us a replacement. They even tried to offer us a discount to buy parts from them to fix the item ourselves. Just ridiculous. We finally pushed back enough times that they agreed to send us a new replacement. Then they put their own address wrong on the return label they provided us, so the damaged item we were returning got stuck with FedEx for a few extra days until that got sorted out. This whole experience was a complete nightmare. Won’t order anything from them again.
Julia G.
Dec 03,2023Daniel was friendly, very helpful and professional. He made the ordering experience easy and helped me save money on shipping. I'll be doing business with toolots in the future.
gdn
Dec 03,2023Have ordered from here several times now, always had fast shipping, reasonable prices for a quality product.
Richard R Spencer
Dec 01,2023Excellent quality, price, and service!
Samuel E. Marshall
Nov 30,2023The web site is not well organized, the parts I was looking at were all mixed sizes instead of being organized by size. I was looking at ER collets and the sizes were all mixed. Once I was able to find what I was looking for and put them in my cart, the rest was very easy and payment system was slick and easy. Down side is there seems to be a problem getting my purchase out the door. A label was created but nothing has showed after 2 days that anything has left the warehouse. It would be nice to know my stuff is on its way and when it might be delivered.
Richard Blanck
Nov 30,2023Super easy to order!
Prince Karbelos
Nov 29,2023Four sounds more rounded but four out of four stars !! I’m really excited about this particular model. Very inspiring, exhilarating, modus operandi 1, just to be on the safer side is my go to and be right back the scenic route of course…love this fine craft work. The guys at Toolbox are just plain awesome superstars. I would definitely recommend these guys for painless hassle free quality service. Thanks a lot everyone who made it possible at the ToolBox!
Norman F Carr
Nov 29,2023From the time you get the order till shipping takes to long. When it get my order then I will change my rating.
roberto martinez
Nov 28,2023Nice and quality ten 200% recommended
Tony
Dec 12,2023Nice. Well made!