To leave a review you need to be logged in
Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Reviews 875
Stuart Hunter
Oct 27,2020Fantastic service
John S FitzPatrick
Oct 26,2020There is no weekend cover for the customer services team, supposed to be open till 5:00pm on Friday, no response after 04:10. The website allows additional properties to be added but the resulting policy is for only one, the first entered. The initial documentation does not identify the property insured so you cannot establish which property is covered by each policy. Website is not robust and failed several times whilst trying to insure 3 properties. As my start date was a Sunday even though I tries to insure Friday afternoon I have had to cancel the policies and place with insurers that had more robust websites and communications.
Shaun Lyne
Oct 21,2020super friendly and efficient HF employee. Understood all the key issues immediately.got a v competitive quote from the underwriters and on cover immediately.And all backed by a big name /blue chip insurer Superb all round
Denise Humphreys
Oct 21,2020Simple to use website for obtaining a quote and very competitive rates with a reputable company - why waste time and effort looking elsewhere !
Ms Katrina Bolger
Oct 19,2020Excellent service, very thorough and handle any queries efficiently
Ms Donna-marie Atkinson
Oct 19,2020Very helpful, polite, informative. A very professional company.
Michelle
Oct 19,2020Very easy to deal with. Nellie was very pleasant and always eager to help. I’ll look forward to continuing my insurance with Hamilton, year on year.
mansoor bokhari
Oct 18,2020The team were great to help find a cheap insurance cover for my single family let houses. Their first on line quote was very high and I was thinking not to contact them again.
Mrs Lisa Watsham
Oct 16,2020Was recommended to you by mydeposit scheme, and am very impressed. Filled all form in on line, very easy to follow. Was given a great quote, so took the opportunity to get my landlord insurance with you. First time of letting my property. Highly recommended to any other landlords out there.
Ce
Oct 16,2020Simple straightforward process online for securing an insurance cover.
SS
Oct 14,2020The Customer Services agents were very helpful and attentive to my requirements for insuring my properties. However, on taking out the policy I then received 10 documents to check, which I regarded as a bit OTT. Sure, I need a Policy Schedule and Policy Document, but is it really necessary to bombard me with all the rest such as Demands and Needs, Statement of Fact, Property Disputes, Policy Benefits etc, etc. I'm left with the feeling that somewhere in all this documentation, should I make a claim, then someone will find some wording that negates the claim. You need to make it more user friendly.
Ms Suzanne Paton
Oct 14,2020Great help everything I need done quickly and smoothly
Mr Mark Ash
Oct 13,2020Nice and easy house insurance for landlords. Phone customer service was also good - I needed to make a small correction to the insurance details after purchase and this was done quickly with no fuss. Good rates.
Gero Insalaco
Oct 13,2020Very straightforward and accomodating, polite staff and great price.
Miss Claire Williams
Oct 13,2020Excellent efficient service
MR NF MACKWOOD
Oct 12,2020Good unpushy service
Mrs Lynda Chamberlin
Oct 09,2020Perfect from the time of the consultation to buying the product. Thank you so much.. Stephanie was a very friendly knowledgeable salesperson. Thank you again Lynda Chamberlin
Jackie Martucci
Oct 07,2020Dealt with by the extremely professional and knowledgeable Stephanie Weber. As a new landlord, Stephanie explained everything to me perfectly and answered all my questions. I left the conversation feeling like I was in safe hands should the need arise to contact again. Excellent customer care. Very happy with price quoted for the service, a massive saving on a previous quote from a competitor. One very happy customer 😊
Miss Kattavenos
Oct 03,2020I was extremely happy with the professional and detailed way I was treated in purchasing the total landlord cover. I was particularly impressed with the care and attention I was provided, in particular the care taken to explain the cover clearly.
Hamilton Fraser, 1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, GB
https://totallandlordinsurance.co.uk/
Derek
Oct 27,2020Great service and excellent price