Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Website crashed a couple of times while going through the quote. Ended up calling but the call handler Fara was fantastic. Went through everything explaining throughout very helpful and polite. She had a wealth of knowledge to my questions. Very happy with the insurance that I took out. Also the 20% discount from the my deposit scheme. When my other property comes up I will be going straight to Hamilton Fraser. Very happy landlord.
Efficient, polite service though it took a while to get through, understandable in these difficult times.
Very helpful person on the phone. The website was problematic- asked for my password which I had never created!
Very professional and courteous.
Good service, friendly staff.
I bought this insurance through NRLA and though it was a struggle to deal with the team to get this done (far too many emails going round and round), the policy seems really good value and seems to cover what is needed to feel secure as a landlord. But only time will tell when a claim needs to be made.
Very polite and helpful on the phone.Kept in touch even after office hours .
Smooth swift process. Very good customer service
Very pleasant and efficient service
Very helpful service from the agent I spoke to. Really good price, thank you
Quick response from company for a Landlord quote . No hassle and courteous service
Quick and easy to deal with. Refund that was due was paid promptly. Will use again.
Found this company through a comparison website after just getting fed up of being ripped off by constant insurance hikes. Hamilton Fraser emailed me straight away with two clear comprehensive quotes with various levels of cover to choose from. Purchasing was straightforward, friendly staff, have recommended them to family.
GOOD SERVICE
Easy to use website to get a quote, quick response and great comunication from the customer service team. Recommended.
Friendly, responsive and easy to deal with :-)
Great Service, really good price, thank you
Very helpful service from the agent I spoke to.
Great service
Sue
Aug 21,2020I like to talk to a person rather than just arrange insurance online. Very helpful and informative staff. Highly recommended.