ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.
Terrible customer service. Website verified the ordered part would fit my vehicle. It did not. Mechanic opened the box to find the part was not the correct part. The part was in new condition and only needed to be exchanged for the correct part, which was available at the dealership who ToyotaPartsDeal.com used in this transaction. Over a month of communication trying to get the correct part exchanged. Dealership willing to exchange, however ToyotaPartsDeal.com would offer no assistance. DO NOT USE THIS COMPANY.
Genuine parts and fast shipping, is good to see exact part numbers and diagrams to guide the buyer.
Ordered a part from website. Pictured there for part I needed. They sent wrong part. Sent it back, minus restocking fee while placing order for the part under a new number they themselves provided for me, showing the part on website. They sent me the wrong part again. It has been several weeks now of holdup while I wait for them to get me the part I saw on their page and paid twice for, and my mechanic date is in 3 days and it's sat now and they are closed. Very frustrated.
Ordered a seat belt buckle from the website , listing the vehicle particulars but not the vin. The electrical connection did not fit even though the website showed it to be the correct part and they refused the return citing their return policy of not accepting seat belt components and electrical components. This is a really restrictive, harsh policy for an unused part.
Scam company look them up buyer beware ! They send wrong parts and refuse to refund even thought their website says exact fit
Being able to purchase an OEM parking brake handle assembly for a 21 year old vehicle, and at a reasonable price, made this a great experience.
This was the cheapest place I could find for oem valve cover gaskets. Highly recommend!
Fast shipping!
I ordered three random small parts for an old ATV. One ended up being out of stock and communication on that back order was appreciated. All good in the end!
exactly what I wanted.
Good service. Reasonable price for hard to find part. Prompt shipping.
Great products.
Fast shipping, good service.
Kekoa Faurot is a Fantastic salesman! I am a return customer and his customer service and knowledge is excellent! I will recommend anyone looking to buy a new or used car to see Kekoa. Thank you Kekoa for all you do!
Great product, would definitely use again!!!
I had a very disappointing experience with this seller. I ordered a car part based on the description and images on their website, only to receive a completely different item. When I reached out, they admitted that the listing was inaccurate and didn’t represent the actual part they shipped. I expected them to make it right by refunding both the restocking fee and shipping costs, but they refused. I ended up paying for their mistake, which is incredibly frustrating and unprofessional. I would not recommend buying from them—beware of misleading listings and poor customer service if something goes wrong.
fit perfectly i shall be buying another one shortly
Great product!
Perfect fit with a factory original part you just can’t go wrong.
Customer
Nov 23,2024I purchased a seat buckle replacement part from them. I entered the information correctly, and waited for 2 weeks for the part to be in stock and delivered. Took it to have it changed. To find it's NOT the correct part. Order says part is for 2008 through 20013 models. My car is 2012 model. The plug DOES NOT fit. If we install it now, the air bag will NOT work because it's the wrong part that is sent! Very UNSAFE! I tried calling them and after waiting for 20 minutes on hold, system hanged up the phone on me. I sent an email, and no one replied. I sent a chat and no one replied. BAD CUSTOMER SERVICE! I will be rejecting my credit card charges since I can't even contact them.