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Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
Reviews 783
SIAR HOSS Siar Hoss
Jan 02,2025I had a great experience with Parmveer he is were friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure. Excellent service from start to finish and after sale – highly recommend!
janette margaret Leeds
Jan 02,2025Our washing machine stopped working after 3 years but after some confusion between staff at Trade Depot, Ben Andrews has kindly arranged for our washing machine to be collected and repaired free of charge. Good to have it back, goes well and we appreciate the service. Thank you Trade me.
Glenn Upton
Jan 02,2025Once again I recd very quick and efficient service. The dryer was delivered quickly,and is just what I wanted.
Nix Pike
Jan 02,2025The delivery was very quick. I liked that they texted so I had no stress over it. I also liked that I could order online. this was an easy process all around.
Linda
Jan 01,2025Easy to order on line and great service and product
Allan Main
Dec 31,2024Order placed 2 days before Xmas. Unexpectedly quick delivery - 3 days - despite destination being 8hr drive from warehouse and it being a heavy holiday period. First delivery notice was for delivery on Boxing Day but we were away from home so we asked for 24hr deferral. This change was easily accommodated. Great service.
Jon
Dec 30,2024Staff will flat out refuse to help you if you get within about an hour of closing time, just sitting there staring at you. I offered to go get my own items, and was told they were out the back, they didn't feel like being them, and they couldn't be bothered working. Waste of a trip Edit: customer service in Auckland is fantastic, they emailed an apology and took steps to help fix it, it's a shame they were let down by the initial staff
julieanne Bashford
Dec 30,2024Very happy with the product.. very fast delivery
Thomas Pengelly
Dec 30,2024Easy process, got a great deal and fast shipping especially during holiday season. Will be making more purchases in the future
Kirsty Jarvis
Dec 27,2024Beauty Lil fridge fit for purpose.. Got it for my 18year old to use in his bedroom.. Great price and delivered within 36hours in time for Xmas..
Sun Light
Dec 27,2024Prompt delivery even before Christmas. Thank you
Surekha Sharma
Dec 26,2024The service provided by the company was quick and easy. The staff was very friendly as well.
Josh Lowe
Dec 24,2024Ordered a freezer. It arrived quickly but had three large dents in the door. I was not able to tell the delivery driver as he left before I could inspect. They replaced the freezer after offering a voucher that I rejected. The second freezer also had ripples in the door but not as bad, suspect a bad batch of product. At this stage I accepted a voucher due to the trouble of another swap. Customer service was good, but a bit frustrating to start with. It takes a bit to get the right person to help.
Ariana Timu
Dec 24,2024Very happy customer 🥰. I bought a 9kg washing machine on Thursday and it arrived on Friday. Was not expecting it so soon especially with it being Christmas. Great service. Fast and efficient. Highly recommend doing business with.
Jayne
Dec 24,2024Great service…. the gentleman that served me remember us from when we were there 2 months ago.
Jason Craig
Dec 24,2024Great product and friendly service
Julie
Dec 24,2024I purchased a vogue sigma artificial vanity top and base from trade depot Hamilton. The top has developed a hairline crack on the inside of the basin. I emailed the company and they will not replace the top. They claim we have damaged it externally. We know this is not the case. Very disappointing service.
Geoff Tyler
Dec 23,2024I have tried to deal with this company a couple of times now. Never again, poor service around receiving products. If you don't mind waiting for months and get drip feed the go for it. It takes months to receive all the stock ordered. Never again, such a waste of time and money!
Lindsay john
Dec 22,2024Great price and super quick t
306 Neilson Street, Onehunga, 1061, Auckland, NZ
https://tradedepot.co.nz
Sandie
Jan 02,2025Easy company to deal with, website simple and clear to follow, product we purchased was fantastic and just what we wanted (shame we didn't order more at the same time) and delivery was so quick. Great communication.