Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Treetime has outstanding products, and great customer service.
We came on a weekday and the door was locked but we were welcomed in. Had a wonderful experience deciding if we should replace the lights on our old tree or buy a new one. We decided to purchase a new tree from Treetime. Thank you!
Product as advertised and shipped well.
I ended up returning my purchase (end of season clearance item, didn't like they style). But customer service was great throughout the return/redund process. I would definitely shop with them again, just earlier next year!
I had originally gone online to order 2 garlands that were clearance price. I received confirmation that my order had been received. As it was after Christmas, I was in no hurry to receive the items however, after a few weeks, when I did not get shipping confirmation, I contacted Treetime. At that time I was told that although my order had been confirmed, you were unable to fulfill my order because of a discrepancy in your inventory numbers. Although I can not remember the woman's name with whom I spoke, she apologized very nicely. However, at no time did she offer me a different type of garland at that same price. And, she never explained why I did not receive any information about the order until I contacted you. I did order another type of garland which was more expensive and received it very promptly. It will work fine for my purposes.
I had watched a video showing how to store the tree in the bag and then ordered the bag. It’s a quality made product and a very convenient way to store the tree.
Beautiful tree! It was here in 3 days!
quality product and rapid delivery
We contacted several Christmas Tree manufacturers with some questions, Treetime had by far the best customer service. Could not be happier with the quality of the tree we ordered (Virginia Pine), incredibly realistic even right up close, worth every penny! No ornaments are even needed with this tree. Planning on adding matching wreaths and garland next year! Shipping was extremely fast as well - 5 stars across the board!
Although it didn’t resolve the issue I had, I believe they did what they could, and that’s what counts Trevor
5 foot tree was easy to assemble. LED lights on the tree were so cool. My wife loved the variety of lighting color options. Freedom from never ending pine needles on the floor!
Exactly what we wanted. Easy to order and tract. Company kept updating shipping progress.
I ordered a tree on 12/6, and the tree was delivered on 12/18 in a mangled box with gaping holes. It had sat at a FedEx location with no shipping updates for 10 days. When I got the tree, I realized that I had ordered the one with colored lights instead of white light which is what I needed. I tried contacting customer service via email before I even removed the tree from the packaging, but I didn't get a response. Ultimately, I realize that this was my error. However, the product I selected included pictures of only white lights--which was misleading and contributed to the oversight. I would have been happy to exchange the tree. But due to the delay in delivery and their return policy stating that they must receive returns back in the original box by 12/23, I had no options to exchange the tree or get a refund. I tried contacting customer service multiple times but never heard back.
Regarding Order #SO177337 dated December 27, 2024 (125 bulbs) and Order #S0177564 dated January 2, 2025 (125 bulbs), I returned Christmas tree bulbs (L-B25PLGR-MU-H25) to Treetime Decorations that were supplied to me per these two subject orders. I want to acknowledge the outstanding customer support that I received from Leslie, Mike and Marsha in tracking down and finding the right Christmas tree bulbs that I needed. I appreciate their hard work and commitment to maintaining outstanding customer service.
We couldn’t be happier with our 9' Slim Anderson Fir Tree - ColorChange LED. Not too big and not too small. Easy set up. Love the remote to change the lights. Delivered in record time and at an excellent price.
Awesome customer service. The trees are beautiful and well made.
Lovely little tree delivered in time for our festivities, thank you!
The tree we received looked nothing like the picture. It was very sparce even after fluffing it out. We returned it, but we're charged $67 for the shipping. Seems since we didn't receive the product we ordered they would cover the return cost. We ordered another tree from Balsam hill for 1/2 the price and love it!!!
I like the frosted and flocked combo, but especially the mixed pine/spruce branches. I Don't like, sparkles fall off horribly, one branch does not sit right, it just drops creating a unleveled look. This tree is very heavy, extremely hard to unassembled. Forget getting it into a storage bag! I was exhausted. 😒
customerCarolyn Buchanan
Feb 18,2025I received my package on time.