Trust & Will is simplifying estate planning and settlement with attorney-approved, legally valid documents and processes designed to adhere to individual state guidelines. Since 2017, we’ve helped hundreds of thousands of Trust & Will members leave their legacy with an affordable way to create an estate plan or settle the estate of a loved one.
Our platform uses bank-level encryption that protects customer data and complies with the highest security standards, including SOC 2 and HIPAA. Trust & Will is a certified B Corporation and is the official estate planning benefit provider for AARP members, along with several leading financial institutions, who all believe in our mission of helping every family leave their legacy.
The representative is extremely helpful and took her time explaining how to resolve the issue. This type of customer service speaks volume especially when a client is in need of assistance on the spot.
It was hard to do but it's done
Everything was use friendly with the exception of the POA. You should make it very clear that once you save your choices you can’t go back to edit.
Extremely helpful, the program was user friendly
Very easy process. Took less than 30 minutes for all documents.
I did not know I World have to Go to the Bank for a signing With a notery
Easy process and easy to work with.
Easy to do professionally al only 1 think I would make clear if u need to add or change something does it cost more or can I just write up a document of change & add it with this package?
Ease of use and simplicity.
format is good and access for one year is great
Finally made a long overdue decision and chose Trust & Will , which has exceeded my expectations. It is so easy to follow and straightforward that you feel everything has been covered. Customer follow-up is exceptional as well as the final paperwork.
Was very easy to do. It's been on my mind to get this done and trust and will made it very easy for me.
The forms were easy to understand and easy to fill out with the requested information. The whole process was finished, beginning to end, in a short period of time. The cost was reasonable. My Will arrived in the mail, snail mail, very quickly. The best part was handling everything online. There was no need for me to get dressed up and talk face-to-face with a scary old lawyer.
it was easy to fill in the info, and get the documents made up and sent to me
The initial quiz we took that led us to pursuing a trust was helpful. The process of inserting our wishes into the documents was very manageable. We have found that the most difficult part is the funding of the trust. Some of our banks were very efficient and helpful while others are slow. We are currently having to hire an attorney to help with placing our home into the trust. Your suggestions and information about this process was helpful but I would suggest you include some language that might alert customers to the potential difficulties in completing the funding of the trust. The additions of pictures of personal items, jewelry, original paintings etc was very easy to maneuver.
Response time, assistance with questions
Unable to get witnesses to sign. People are Leary about putting a signature on documents. Still with no witnesses.
I would prefer to put things in my own words and find it difficult to do so.
Easy to do. When I needed a little help, I was answered quickly.
Customer
Nov 30,2024It was easy to navigate and a great overall experience.