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The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products.
We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness.
We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products.
We hope you enjoy shopping with us!
Reviews 186
Aoife Higgins
Nov 25,2024I will give them the Benefit of the doubt as I only ordered of them Wednesday but I haven’t heard anything since I ordered and the price was over 70 Euro so I don’t here anything in the next few days I will be demanding a refund
Fiona S
Nov 22,2024What an absolute shambles of a shopping experience. I was looking for several items which were time sensitive, and Google served up this company. Their website indicated the items were in stock and if I ordered before mid afternoon they would be with me in good time. I made an account, added the items to my basket and then tried to pay. Every time I hit the pay now button it brought me to a ‘404 Page not found.’ I continued to try intermittently over several hours, but no luck. Then I tried calling the helpline number which is on the website, but it is out of service. Finally I used Google to track down the store in West London and called that, but it rang out, with no answer phone. Finally on trying again later on somebody finally answered and when I explained the issue with the website they said it would require a manager and someone would call me back. I asked them to make sure it was today as the items were time sensitive, which they said they would do. Needless to say it’s past 10.30 at night and I haven’t heard a peep from them. A failure on almost every front possible.
Jen
Nov 14,2024I was happy to find the products from my Australian naturopath here and have been eagerly awaiting receipt of the goods ever since. Stay away from this supplier. He doesn't reply to emails or social media, let alone send you the goods as promised and has already collected a not inconsiderable amount by credit card. I will now take legal action.
Pegasus75
Oct 30,2024Like many others, I experienced Turmeric & Honey’s 'delayed refund' tactics—holding onto small amounts of money, hoping customers won’t bother chasing refunds. Well, no amount is too small for me! After more than a month of emailing back and forth, and believing T&Hs empty promises, I used Chargeback under the Consumer Rights Act 2015 to get my refund. If you’re dealing with the same issue, here’s a quick guide to get your money back fast (only if your claim is legitimate): Know Your Consumer Rights: 1. Cooling-off period: You have 14 days to notify the merchant (in writing) if you want to return an item. After notifying, you have another 14 days to send it back. The merchant must refund you within 14 days of receiving the goods. You don’t need to give a reason for the return. 2. Didn’t get the goods or agreed replacement? You can cancel and ask for your money back if: The item isn’t delivered within 30 days of purchase. You didn’t receive it by an agreed date (e.g., for an event). It wasn’t delivered after a second-chance delivery. How to get your refund fast: Don’t keep waiting, hoping they’ll refund you if they’ve gone past the above time limits; they won’t. Chargeback (Consumer Rights Act 2015): Chargeback is part of Visa, Mastercard, and Amex’s rules (not a legal right but widely supported). It works for any amount paid by debit, credit, or charge card. You can usually file a claim through your card issuer’s app or website—just select the transaction and follow the instructions. Most issuers allow 120 days to file a chargeback. Important: Keep evidence of your refund request (emails, letters, etc.) and proof of return if applicable. Section 75 of the Consumer Credit Act: This applies to purchases over £100 and up to £30,000, but it’s generally for more complex cases. Don’t let small amounts slip through the cracks—take action!
lucy laucht
Oct 28,2024Placed a high value order, didn't receive a shipping confirmation or any replies from customer service when I followed up for a status. Finally the order was delivered via Evri, who left the parcel in the road outside my house in the rain, contents ruined. Wouldn't bother again!
Felicity Robertson
Oct 10,2024On 4th of October I ordered two health supplements which arrived very quickly. On opening Pure Encapsulation’s D3 drops, which would take at least three months to consume, I noticed that the expiry date was November 2024! I contacted Turmeric & Honey expressing my disappointment but no comment was forthcoming. However on Saturday 12th October I received a second bottle with a 2026 expiry date.
paul
Sep 06,2024A five star review and I didn't even receive the product that I bought!! The parcel was delivered to the wrong address, through no fault of Tumeric and Honey (Royal Post.. Are you listening?) But the manner in which they dealt with the problem, found out what went wrong and then refunded my money, showed to me that this is a company that takes everything they do seriously. I will be ordering from them again in the future.
Josephine Willers
Sep 03,2024Happy to find all the best supplements recommended by overseas doctors on this website. A life saver.
Ana Gilmore
Sep 01,2024I have been ordering histamine supplements from this company for a while and they are very good and always deliver on time. They sell things other companies will take ages to deliver. Plus one day I needed a specific product but didn’t have time to order on line so I drove to their shop in west london. It took me an hour to get there. They didn’t have what I needed in the shop but the owner said he had some in his warehouse and would personally deliver it to me in north London that same evening before my flight the next day, and he did and I was very grateful what a lovely gesture! Thank you very much! I would give them a five star but they didn’t answer the shop phone when I called to check if they had the product in their shop.
Jen
Aug 23,2024Efficient quick service. Great selection
Salvatore Caruso
Aug 15,2024They cannot deliver what I ordered and keep promising a refund which never arrives. I would recommend people stay away from this vendor. I will now start legal action to recover the payment I made
Miss Maia Snow
Aug 06,2024Ordered two items. One came, with no note to say the other was coming separately. I emailed asking about this and received no reply until 6 days later, after receiving the second item, which just said 'it appears to have been delivered now'. No acknowledgement of the confusing way this had been handled, or the long wait for a response. Also disappointed that one of the items did not have a cool pack with it - the probiotics die in the heat and the item was in transit during a heatwave. Every other supplier I've ordered that product from has packaged it with a cool pack because of this. I mentioned this in my email asking about the missing item. That part of my message was ignored. A shame as the prices are quite affordable compared with others, but since my probiotics may well be dead from the heat, and since I've received such poor customer service, I won't be using them again.
Valeria
May 18,2024I have been a loyal costumer of Turmeric and Honey for 2 years now, and I can say that they are one of the most realizable and honest shop I have ever come across. The quality of their products and their costumer service are exceptional. I feel valued and well taken care of whenever I shop with them. I highly recommend Turmeric and Honey to anyone looking for a trustworthy shopping experience. 5 stars all the way!
Alexandra
May 10,2024I've been ordering supplements from Turmeric and Honey for a year now and it's one of the few places I can get the quality supplements I need. I also recently had an issue with EVRI where they did not deliver the product and the team at T&H shipped a replacement the same day so I was very pleased with that, thank you.
Lois Smith
Apr 27,2024I ordered a couple of fairly expensive items from the website and they were promptly dispatched. However, Evri chose to put the parcel in the outside bin without leaving a slip through the door. I was unexpectedly away when the parcel arrived due to a family emergency and my neighbour rolled the bin out for collection- so I was absolutely gutted that I had lost my parcel! The customer service team couldn’t have been more helpful and kindly resent the parcel free of charge and said they’d deal with evri. New parcel was safely received (although put in the bin again by evri!) but the customer service team emailed me to ensure I had safely received it.
Cettina
Apr 10,2024Order never received, they said it went back to their company's premises. After a month and various emails to remind them to refund my undelivered order I'm still waiting to get my money back. So many similar reviews... a problem shared is a problem halved.
Julia Fielden
Apr 08,2024Great communication and always very helpful
customer
Mar 26,2024Very happy with the purchase and your fast shipping.
customer
Mar 19,2024Fast and efficient
Doughty Street 1, WC1N 2PH, London, GB
http://www.turmericandhoney.co.uk
Helle Nielsen
Nov 26,2024Incredibly bad customer experience with this company! I received an order confirmation and haven't heard anything for about 1 1/2 weeks. Then I receive an email saying that the waiting time is over and I can expect my package anytime soon. There is no tracking number or company name in the email saying who is delivering the package. It's been 5 days now and I still haven't received my package .The company hasn't responded to any of my emails. So lousy!