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The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products.
We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness.
We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products.
We hope you enjoy shopping with us!
Reviews 186
Leonard
May 25,2022Used the shop twice for NanoSilver; easy to order and fast delivery.
Tiphaine
Mar 25,2022Never received my supplements. Called & emails lots of time but no answer and lost £200 , never buy from them !!
Anthea
Mar 02,2022Having read the reviews above I was pretty nervous about the order I had made. I found on the second review a phone number, they promised to pass on my message and I was phoned back. Long story short, I ordered 2 items and received my 2 items and then another 4 of the same without paying for them. They seem a little disorganised, but I felt compelled to let them know that I now had 6 products for the price of 2. In good faith they asked that when I started using the extra products to phone them and make a payment. I thought it was only fair to write this review and give them some points in their favour. I am glad they supply my products.
Gem
Feb 06,2022Scam. I ordered £16 worth of goods and received no email confirmation. They have taken the money out of my bank account. They have not replied to my email And this is just awful.
5300mg G
Jan 06,2022The number 0800 002 9506 it is a voicemail with no chance to talk to real human, however I found on FB number 020 8962 8851 and after calling this number they helped me sorting out the issue with my order. Hope it helps. Good luck!
Jacqueline Healy
Jan 06,2022Ordered my vitamins on 17th December 2021 paid next day delivery still waiting on delivery no respond to emails please avoid this company
Bee Fair
Dec 27,2021Company hasnt issued a refund after one month of taking money for product that wasnt in stock. No response to calls, and emails. Do not shop with them.
Lee
Dec 07,2021I ordered my product over 5 weeks ago at first I received an out of stock email and I was still charged for the item. Over a month later I wrote to turmeric and honey requesting my money back. I never received a response and then got an email saying my order was processed. I did receive the product approx 6 week after ordering.
KE
Dec 05,2021Received a nasal spray that looks like it has been previously opened. I didn't realise this until i went to use it as thought it was just squashed in transit but on closer inspection realised it looked like it had been opened and closed multiple times. The company is not respoding to my emails requesting return sent 5 days ago. Should have checked Trustpilot first before purchasing.
Ols
Oct 20,2021This is the first time i write a review on trust pilot with the purpose to alert my fellow customers. I made an order with tumeric and honey for some supplements. The website looked legit, the price point was acceptable and I also liked the name of the shop. After the order the company informed me that products are apparently delivered from different warehouses and that one product was out of stock. At that point i asked for the refund of that product that was out of stock. To cut the long story the company made partial delivery of products and charged me for the full amount (i was charged for missing product as well). I have tried to call the company - the phone simply didnt work. I also sent numerous emails to the company which have never been acknowledged or answered. Only at the point when I threatened them (in numerous emails) with a legal action and reported them to my bank Tumeric and Honey (all of a sudden) got back to me saying that they will refund me immediately. My bank told me that the company put my card on a recurring list - meaning (for those who doesnt know) they would be taking my money every month for no reason until they are stopped (this was absolutely crazy to me and looked like a proper fraud). Eventually i got my refund for a missing product that many weeks later. Advice - find another place to shop!
Liana Arampidou
Oct 16,2021Made an order on the 7/10. Received and email confirmation of the payment received and advising that another email will be sent once they ship the supplement. On the 14/10 -week later ! When I’ve emailed asking where my order was, they replied that it was out of stock! Really? So why don’t you update you website , so we could buy else where ??? Don’t recommend. Last time I’m buying from this website
Josh Coles
Oct 12,2021I bought a product from this site in good faith. We had not used them before but the product was available from them whilst out of stock elsewhere. Sadly, on receiving the product we realised we had ordered the wrong item. On the same day we reported this via written communication via email. We stated that we would like to exercise our right to return. The goods were posted back and received by the company (via tracked postage service). Since then, we have been promised the refund would be processed but this has never materialised. I have now resorted into opening a disputed transaction claim with my credit card company. For a £50 order, it's a shame it has to come to involving my credit card company. If that doesn't work a claim via CCJ / Small Claims Court will be filed against the company if the refund is not forthcoming. Advice to the company: If you wish to run an e-commerce site (or any other business online), please ensure your processes are efficient, or at the very least operational. After reading other reviews on Trustpilot, I sadly suspect that is not a priority. Advice to potential customers: Don't waste your time or money, buy elsewhere.
DB
Sep 18,2021I read reviews here after I'd ordered, so was pretty horrified. I left a message on their telephone asking for despatch confirmation, saying I was worried in case they were a scam, mentioning some reviews on Trustpilot! Lol However, thankfully, I have received emails answering my queries satisfactorily and received a despatch email. Delivery was quoted as 7 days although the page said 'in stock', a little confusing as next to it said 'delivery 7 days'... Apparently, they don't carry stock of Heel products. I received my drops in 9 days. So, all in all I would recommend, but just make allowances that delivery may be a little slower than told. Price for the drops was excellent. Many thanks Turmeric&Honey.
Aleksandra
Aug 11,2021This is my second time with this company. They never respond to phone calls, neither emails. I paid for my order, have no updates. Tried to contact them, no response. This is unbelievable, I contacted them in August, then decided to write my TrustPilot review, as you see per their answer, it has taken them almost until October to respond!
Jack Gillon
Jul 21,2021Fast delivery. Thanks!
OlK
Jun 17,2021After ordering twice from the T&H shop I stumbled upon terrible reviews on here. Made me a bit nervous as I was expecting shipment confirmation and was wondering if I get mugged or if it is a genuine retailer. To my delight my order arrived shortly and I now made few more orders which were a good quality, long expiry date etc. I take a star off as think that shipment could be faster and website needs a little bit more up to date. Otherwise, will continue to shop with confidence.
Andrew Smith
May 04,2021Having read the bad reviews, I was concerned but the actual service, delivery and price were all of the highest standard. I ordered 4 items on Sunday the 2nd May and they arrived this morning, the 4th May. Interestingly, the company name on the parcel was The Natural Dispensary which when you look it up has a 5* rating.
OlgaS
Apr 22,2021I have ordered several items, have been charged in full. Received some of them, with note, that one 'to follow'. Had to chase it up for several weeks (excuse was that item is still at customs and there are delays...), requested refund, got £1.87 instead of £7.99 back. Avoid them!
Jacqueline Zhuo
Apr 14,2021Not an ideal first experience shopping with this company. I had ordered from them because the vitamins I needed were out of stock everywhere else. Order was placed 24 March and only arrived on 14 April. Turns out the item was indeed out of stock with them too but I never received any correspondence to warn me of delays. Had to go through the tiresome process of e-mailing and telephoning a few times to get to the bottom of it. Was also given a few inaccurate dates to expect delivery by. All correspondence have been polite and on occasions when there was no answer on the phone, they did kindly ring back. To improve customer confidence, I feel this company could improve on their customer service and not mislead with listing products which are out of stock and then not informing customers of potential delays.
Doughty Street 1, WC1N 2PH, London, GB
http://www.turmericandhoney.co.uk
Margarita K.
Sep 21,2022Very helpful customer support, product was as described, generally no issues. Will use their services again.