To leave a review you need to be logged in
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products.
We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness.
We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products.
We hope you enjoy shopping with us!
Reviews 186
Marina
Sep 14,2020Ordered something 6 weeks ago, and it never arrived. I’ve written over 10 emails. I’ve received one response without a solution. Very disappointing.
Jane Cleland
Sep 09,2020Ordered at end of July. They took the Money. Then 24 August said it was dispatched. Then I contacted a few times to tell them in September it hadn't arrived. Eventually they said it was out of stock which didn't make sense. They haven't refunded me the £32.99. Do not use them
David Black
Aug 29,2020After an initial good experience a few months ago it has since declined to a complete shambles No communication regarding stock. I am constantly having to chase an item that has now still not arrived after 2 months despite a shipping email last week. 2 emails sent regarding the shipping have gone unanswered. I will be filing for a charge back for the items and looking elsewhere in the future. Decent communication would have meant this review would not have been left but see no option bit to alert fellow buyers.
Customer
Aug 22,2020Extremely disappointed. Ordered item on the 2/8/2020 still waiting for the item it been over 20 days. Email them 10days ago but no reply neither no item received. This is crap service paid £15 inc delivery.
Ian Andrew
Jul 27,2020I ordered some probiotics on Friday 17th July and they landed today 27th July. Only 10 days delay ! I have got used to Amazon with really good service. Will I use them again. NO
amogilevski
Jul 23,2020Those people are crooks! Placed an order for a special child 10 days ago, no news from them. Send 3 letters, no reply! This is terrible!!!
Alex Knoll
Jul 10,2020Ordered on a Tuesday night and got confirmation that it was shipped out an hour later, first item was received 2 days later, the 2nd one the day after that, super quick!! When I had an enquiry customer service was super helpful and messaged me back immediately even though it was like 10pm! Friendly and helpful! Over all an overwhelmingly positive experience!
Ana-Maria Dumitrescu
Jun 22,2020I am a very loyal customer to Turmeric and Honey because they are very professional and have good communication about tracking my items and very good quality products.
Wasim Saiyed
Jun 17,2020Ordered multivitamin tablets on Sunday evening and the item arrived on Tuesday morning! I was a bit sceptical as I never used them before, so paid via Paypal just in case, but no issues at all. Received order confirmation and dispatch notification emails promptly. I will order again with them!
Chris
Jun 08,2020Order did not arrive, they are scammers! Emailed them and although they reply they do not actually send any product. They should be shut down and in prison!! BEWARE!!!!
Brian McDonogh
May 27,2020My product was not delivered. When I queried it with Turmeric & Honey, they just sent me a tracking number for Royal Mail and told me to follow it up. This is because they believed that the product was indeed delivered. Although it is good customer service to investigate the issue yourself if you have taken someone's money and shipped them a product that is lost, I was told to do this myself. Just not good Customer 'service'! Anyway, I called Royal Mail and found out that the item I bought was delivered to the wrong address, that it was now back in their sorting office, and that they would see that it gets delivered to me in the next three days. There is much room for improvement in this department.
david warren
May 17,2020I ordered a product 2 months ago I have not received product or refund. I have emailed a few times with no response. I will try and get refund through PayPal.
Michael Walker
Apr 27,2020Product Arrived today! Thank you so much :) Just want to leave a positive review as all the bad ones can be off putting! I placed an order last week. A couple of days ago I left a message just to check on any updates especially during this this global pandemic. I received a very friendly phone call to let me know the product I ordered is currently awaiting delivery from the US next week and they will update me further then. I will update this review when I receive my product. Don’t be put off by the reviews!
Rita
Apr 23,2020Absolutely great service and great products (yes they came later but during this time I am thankful that their website is open and they are accepting orders) People that are not satisfied with them they should live on another planet especially during these difficult times. Thank you Turmeric and Honey!!! Bravo!! Great customer service as well!!!
Claire
Mar 25,2020Similarly I placed an order for £130 and heard nothing about the status of my order from Nina Thakrar who I discovered is the owner of Turmeric and Honey after looking her up on LinkedIn. I threatened to expose her to media colleagues in TV news and filed a claim through PayPal. She replied - leaving a voicemail for me - and refunded me within two hours.
CELIA
Mar 20,2020I haven't received my goods. They didn't reply to my email asking when it would be dispatched. I now see that a lot of other people have had the same experience. I am about to report them.
Gaetano Arena
Feb 03,2020I made an order 3 months ago. I didn't receive it and they won't reply to my emails. It has been two months that I ask for a refund!
Grace Khan
Jan 22,2020Scammers Please keep away from this company! They take your money and product does not arrive. Cannot contact them; they do not reply to email and reply on 0800 number on their site.
Susan
Jan 12,2020Ordered two products, received only the cheaper one. No info was sent about whether it was out of stock or back ordered. Have emailed several times with no response at all. No refund of the over 40 pounds due. If you want your money stolen, this is the company for you.
Doughty Street 1, WC1N 2PH, London, GB
http://www.turmericandhoney.co.uk
Michelle Pitt
Sep 30,2020Wish I'd read the reviews on here before I ordered from them. Product arrived with an item missing. Was told it would be refunded, but after a number of emails, this has still not been actioned. Avoid!!!