Thank you, Duggy, and Ryan for Making My Purchase of (2) XTR-300 Digital 2 Way Radios. Communication and Connectivity are Important to Me And My Family. And I Am Loving these Radios. Pleasure Working, With Two Way Direct. Tom and Maryann A, New Jersey.
the ease of finding the item I needed.
Well done, I got helped, and the staff are helpful
Product arrived timely, was exactly what I ordered, and was competitively priced. Not my first order from TWD, not likely to be my last.
Highty recommend was send out in a timely manner it exceeded my expectations.
I found dealing with Two Way Direct easy... ordering online was seamless and they delivered as promised. I ordered replacement batteries for my two way radios.. they were new, they fit, and charged up immediately. I would order from Two Way Direct again without hesitation.
After I ordered an antenna online for my old hand held Vortex two-way radio, I received a phone call from a company representative concerning my order. She spent quite awhile making sure I had ordered the correct $11.58 antenna for my specific radio. Thank you.
Where the fukck is my sh¡t?
I ordered 6 radios 3 portable 3 mobile. Got the 3 portables never got the 3 mobiles never got a call back never got an email nothing. THE WEAKEST CUSTOMER SERVICE!!!
Easy to find items and easy to order.
My antenna got here quick and was able to use for my next rotation of work
The quick turnaround on getting my items. Plus, Ryan gave me a call after I ordered my items online just to make sure I got everything correct and if he could help in any way in the future. Great customer service!
My order arrived promptly
Purchase and shipping of product was quick. The only thing I had to do was shave the opening to where my accessory walkie had to be plugged in. Walkie would not have plugged all the way in or worked if I had not done it. Otherwise the walkie is working fabulous now and working like I wanted it to.
Still don’t have what I ordered on September 2nd, never received a tracking number.
The rep called me, and doubled checked my order and my product to make sure I had the right set up and confirmed it.
It took a week to fulfill the order and now the status says "shipped." No tracking number or the date it will arrive.
The component I was looking for was easy to find, check out was a breeze. Received a email requesting any additional assistance. Delivery was a little slow but I was east coast.
Ordered over 4 weeks ago still havent recieved it. Said in stock when I ordered it following week I email them, they tell me they sold out the day before I placed my order, didn't bother to tell me that until after I reached out to them. They said be in stock in a couple weeks and haven't heard from them since. No updates.
David Nunn
Nov 09,2024It work great