Two Way Direct

Hosted by David Simmons

3.5 (640 Reviews)

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Reviews 640

3.5

Out of 5.0

leila saeed

Oct 17,2023

I spoke to the manager personally. He was extremely helpful, and gave some very helpful tips. Thank you!

Tanner Fellenz

Oct 17,2023

One of the cords already broke while I was walking. Is there any way to exchange it?

Ed L

Oct 12,2023

Website easy to navigate. Fast delivery, fair price. I'll keep coming back.

Chris Bradshaw

Oct 09,2023

No refund, the product I bought doesn’t go to my duty radio.

Emily Silva

Oct 05,2023

From the get go we were contacted about a backorder and were followed up with multiple times. thank you

Kaleigh

Oct 05,2023

Communication on my order status was great. I appreciated the follow up the follow up to ensure I was all set with my order.

John Rogers

Oct 04,2023

Good pricing and fast shipping on Motorola CP200 replacement batteries. Received a phone call from Technical Rep. Alex to verify that I was in fact ordering the correct battery for my radios. (A “real” person on the phone, and not just a generic faceless order from a website… nice touch! Customer service DOES still exist in some companies.) Batteries arrived in 4 days after ordering. Able to track order online during shipment. Will be ordering from Two Way Direct again!

David Spangler

Sep 29,2023

It no longer works, I can hear but they can't hear me

Dedrick Wilcox

Sep 28,2023

Ordered a speaker mic and received a battery. Taken over a month to get the right product. Actually still waiting.

KDea

Sep 27,2023

I appreciate the personal contact to confirm my order and the follow up when it is as shipped.

Jerry S

Sep 21,2023

So far it seems to be a quality product. I have used it for about 6 hours over three days. The sound comes through clearly.

Christopher R.

Sep 14,2023

An all-around terrific experience. From ease of using the website,plentiful selection of products, to helpful and friendly staff and quick shipping, Tip: it's given a choice, always choose their product over a similar one from Motorola. The quality is so much better

Tim Flanery

Sep 13,2023

Send out emails to the customer, when items are shipped.

Ross F

Sep 12,2023

Awful, I got sent the wrong part safter waiting 2 weeks and trying to get them to fix the problem is like pulling teeth. Customer service is not very good never even called me back after 2 messages I had to reach out multiple times. ***ITS NOW 9/26 and still have not seen the correct items, Buy them ANYWHERE ELSE ****

Paula

Sep 08,2023

I paid for 2 day shipping and it arrived in a week, I’m owed a shipping refund

Dfulsom

Sep 06,2023

Great pricing and great communication by staff!

Mr kevin hoffman

Sep 01,2023

received my order very quickly.

Steven

Aug 24,2023

Good vendor definitely buy again thanks. The name is Steven

Della

Aug 22,2023

I work at an Elementary School and we were having issues finding radios that would reach through out the school with out breaking up or no reception at all. I called Two Way Direct and Christian helped me choose the ones that would work with out all the hassle. We have been using these radios for about a week and they are AMAZING! I strongly recommend this company!!