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Reviews 640
MJM
Mar 07,2024The level of response and service is only matched by my own business. Thank you!
Tommy Akin WAMG
Mar 07,2024The 2-day Shipping was great, taking 2 weeks to ship not so good. This was my 1st order from y'all and a great test. Hey, it was the correct antenna, got 3 stars
michael white
Mar 02,2024Great customer service!
JOE Cruz
Feb 23,2024Yes this company is doing good and i'm proud of it.
Jim Henderson
Feb 22,2024Fast professional service.
Juan Martinez
Feb 18,2024The product is great but I ordered it the day after Christmas and I didn't receive it till February other than that you guys did good if I would have received it in a more timely manner you guys would have definitely received a five-star
Henry Munter
Feb 15,2024Great selection of products. Quick service and knowledgeable staff.
Gary Frazier
Feb 14,2024I ordered the single charger and a battery. Upon arrival the charger came with no electrical cord. I would think the charger would come with an ac adapter charging cord. Unacceptable business practices!
Larry Hall
Feb 09,2024Easy ordering. Great customer service!
harold smith
Feb 08,2024Your website said you had the product however it was on back order when timeliness was critical.......please make sure this order is canceled.
Luis Murillo
Feb 08,2024What’s higher than a 5 star review? These guys are your source for your communication needs. 100% For me, it was a pleasure from the time I dialed the number to the moment I hung up. I was given the best customer service by everyone, but specifically shouting out Ari Castellanos in the Service Department. This guys knows his stuff and is patient enough to deliver it in layman terms. It’s scary to make a huge ($$$) purchase and be left in the dark troubleshooting issues with a thick paper manual and huge amounts of misinformation online. Ari listened to my issues, solved my problems, and prepared me for potential scenarios and how to troubleshoot those as well- saving me a future call I’m sure !! Two-Direct has a great team and very competitive pricing. I’m never shopping anywhere else!!
Jeff Cooper
Feb 07,2024I have had an order since October. I have emailed and called every month since with no answer. I have requested a refund with no reply. Since I wrote this review. I have received the products I ordered. Also I have received an email from Two Way Direct clarifying what took so long.
Lloyd
Feb 07,2024Talking with your support team about the radios our school district currently have I was given advice on what support you all could provide us moving forward.
Adam Rivera - Long Range IT
Jan 30,2024The biggest issue we have with this company is the customer service. They were great before we bought all the equipment. Once we did it was near impossible for them to help us. It was a very disappointing experience and we will not be recommending them to anyone we know that needs radios.
Daniel Wood
Jan 28,2024Quick ordering and a call to let me know of status and quick delivery. Product was correct and perfect fit
daniel smith
Jan 27,2024its not the device i needed for me vertex standard radio...if someone could help me find the right piece please email or call me
James McDaniel
Jan 19,2024I havent recieved my order and its been a month already
DrBob
Jan 12,2024Quick response; in stock.
james mccormick
Jan 11,2024I had a fast response from them, and they called to make sure that the address was correct. They also checked out to make sure that my radio would match up with what I have ordered. The customer rep was nice and polite even tho I was rude to her but I thought it was one of those robo calls. Couldn't ask for any better!!!!
3262 Grey Hawk Court, 92010, Carlsbad, US
http://www.TwoWayDirect.com
William Reyes
Mar 08,2024Everything went well without any mayor problems, but the site interface is kinda lackluster and poorly executed. I even thought I got scammed since there wasn’t any notification about the delay. An overhaul in the way the orders are presented and adding more ways to pay will be very important.