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Reviews 195
Emily Stepp
Oct 20,2023Just a very pleasant, honest, straightforward experience from sales visit to install. Family-run and it shows. Within 2 days I can feel and see a huge difference, especially with clothes, (cleaner) hair and skin feel silkier, and the black plastic and ceramic dishes are shinier coming out of the dishwasher. So glad I took this step.
Carolyn Benfield
Oct 04,2023Superb service from Andrew. His attention to detail and communication was brilliant. He was able repair our old water softener, which has saved us the cost of purchasing a new unit. Would highly recommend.
KENNY WU
Oct 02,2023The company helped installing a water softener together with kitchen water tap, drinking water filter and drinking water tap. The installation was quick in 1 day and excellent with professional advice on how the pipework to be done between the utility room and kitchen.
Rachel Shephard
Oct 02,2023Great help from Andrew and Carl sorting out a problem with our water softener. All dealt with efficiently and quickly. Excellent customer service with our regular salt orders too. Would definitely recommend this company.
Hazna Munzeer
Oct 02,2023Excellent service
Zoe Battersby
Sep 30,2023Really pleased with my new softener. Sarah was very knowledgeable and helpful. The whole team were brilliant. Highly recommend this company.
Linda Allen
Sep 28,2023Friendly helpful people, did the job as soon as they could. Explained everything.
John Bell
Sep 26,2023Excellent service from start to finish. Sarah was very knowledgeable, freindly and not pushy as a sale sperson. The installation was as smoth as it could be and i now look forward to a limescale free life
Ce Ar As
Sep 23,2023The water softener company's service and installation were truly commendable. From the moment I contacted them, they displayed exceptional professionalism and efficiency. Their team arrived promptly on the scheduled installation day, and the installation process was carried out smoothly, tidy and without any hitches. What impressed me the most was the attention to detail during the installation – the technicians took the time to explain the system's operation and maintenance clearly. Their expertise was evident, and they answered all my questions patiently. Moreover, the company's customer service throughout the engagement was outstanding. They were responsive to inquiries, accommodating in scheduling, and ensured that the entire experience was hassle-free. Overall, I am highly satisfied with the water softener system, and I wholeheartedly recommend this company for their top-notch service, professional installation, and excellent customer care.
COCO IP
Sep 23,2023He has spent a lot of time in to make the softener patiently and very helpful
Jane Tippen
Sep 10,2023Wonderful service and great product. Very informative sales visit from Sarah. Totally love our new water softener and filter.
drspyder
Sep 09,2023I had a water softener installed by UK Water Softener a year ago, and recently relocated it to my new home. Their service has been consistently outstanding - they were incredibly responsive and provided excellent support throughout the entire process. I was so pleased with my experience that I recommended them to my cousin, who also had a softener installed by them. They, too, are very happy with the service. I highly recommend UK Water Softener for their top-notch service and expertise!
SAKIB
Sep 07,2023Sarah and team came to our house and fitted the water softner for us. They were very flexible, polite, knowledgeable and helpfull in their profession. It was a pleasure to have a business with them. I rate them 5 star for their work and professionalism. Thank you.
simon
Sep 01,2023Courteous and pro - active approach by sales, administration and installation personnel from initial enquiry through to install of products. A very good experience with this 'family' company. Thank you.
GRAHAM
Jul 18,2023Professional service with an experienced and knowledgeable team. Highly recommended.
tom mayers
Jul 18,2023good service and price nice people from the office and fitting the softener
Mr David J King
Jun 19,2023Andrew came round in person to do site survey as we were not sure about which model we needed. Within a week it was installed in a couple of hours. Very clean and tidy installation and I found him very experienced
John Andrews
Jun 16,2023Great service from the outset. Sarah,s presentation was clear and precise. The installation by Paul was excellent from start to finish. I would definitely recommend UK Water softeners to others.
Tom Randell
Jun 15,2023Water softener installed with new outside tap. Day organised in advance and installer arrived at promised time. Everything working as promised. Everything from contact to installation was very smooth.
39 Frimley Green Road, GU16 8AL, Frimley, GB
http://www.uk-water-softeners.co.uk
Ankit
Oct 30,2023I got new Harvey TwinTec Water Softener installed via UK Water Softeners. Sarah was very helpful and quick to respond to all my queries initially. She came around and explained the whole process very nicely. Steve came sharp on time on installation day. I found him very professional, knowledgeable and meticulous. He explained the whole process nicely and answered any queries I had. it's been few days and I already notice the difference in my skin. I would highly recommend.