UniHomes - Compare Student Homes with Bills Included UniHomes showcase the best all inclusive student homes across the UK. Search, compare and book viewings for student properties near you. Plus, all of the homes advertised with us come with bills included.
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Got charged twice this month. Not really happy. Also pay £600 in bills a month for a 4 bed house so a bit crazy. Lindsey was helpful to get my refund.
I have moved into a flat for my last year of university in leeds and have not been warned about having a pre payment meter. This isn’t a massive issue until we find out that theyre waiting for the supplier to change it to a smart meter and this takes months! We finally get a date! - february… We finish uni in may leave in june what use is this? The website and emails you get tell you it takes 3 days for your refund after you top it up and request for the refund with a picture of the receipt. Well this time it didnt arrive in my bank so i call and they say it can take up to 7 days…? I say okay i can wait, then it gets to the 7th day and they tell me theres a back log and it can take up to 14 days…? Well this is a joke now. During this phone call i speak to one guy but i could hardly hear because of all the noise in the background. I phone again and get through to a woman, i explain, she tries telling me i haven’t requested the refund, i have only spoke to one person before her yet i called 3 times before this? I explain my situation and when she tells me 14 days i told her shes going to have to change my bills date because i need my refund in order to oay my bills then she asks me what day i want to pay bills on…!? How am i supposed to know when you’re witholding my refund? I tell her well whenever my refund is returned to my bank then i can pay you and she still expects me to have a date in mind? She was rude and made no efforts in consoling me at all. They’re supposed to be a student company yet they talk to you like you’re stupid! After the delay of the refund who knows when i am going to get it back. We have to go home for christmas so we have to spend hundreds of £’s to ensure the meter is topped up but if theres that much of a back log on refunds we wont be getting that money back in time for christmas.
Terrible at responding to house enquiries.
Great app, lots of lovely houses
Really easy to use, simple and easy to contact
Very easy to use. Quick and simple to understand filtering. Makes finding a house easy.
Web site was easy to navigate and had all info needed
I was able to easily locate houses that U had been looking at and viewing.
Lyndsay was extremely helpful on our call, answered all questions and even gave advice to the best of her knowledge on an issue that was unrelated.
This company is good for providing uncapped utilities which can be enjoyed throughout the year. However, communication isn't always very clear and we still had to pay bills over summer when not living here, so more clarity over how to go about this would be super helpful! Overall, this is a pretty good company, especially the unlimited aspect! On the house searching side, the website is super clear and it is easy to see prices and number of bedrooms, which is helpful
The staff are very good and the company has amazing customer service
Good, clear communication. The website provided various information needed to understand the house, the layout, what was specifically included in the bills, etc. The only factor I would change is to get more updates about deadlines if a property has been purchased sooner so we can look for other options.
Great experience. Easy to navigate and search for different properties as well as book with letting agents
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Houses were updated and added very regularly and companies get back to enquires very quickly. The website is lovely and easy to use!
Very easy to navigate and book viewings for student properties.
Efficient service, insightful pictures displayed
Could do with more filters to sort through properties and map interface is just awkward to use.
Great images of properties provided and useful lists of utilities and nearby locations. Not all properties have floorplans included which could be an improvement, but otherwise the service is good. Quick responses from the UniHomes partners - all around a good experience.
InPost
Nov 28,2024Every time I have gone to book houses, it’s always in the midst of essays and endless stress. However, uni homes is super helpful and very effective and very quick and I have nothing but praises about this website.