What I love most about Uscreen is how intuitive the platform is and the complete transparency it provides in analytics. Having clear, reliable data allows me to confidently make business decisions without any guesswork.
We've been Uscreen customers for many years and, along the way, we've grown with them. Their many many features make our business model possible, and their new analytics feature allows us for an incredible in-depth review of all of our customer's engagement and metrics. Almost everyday there's something new and Uscreen does take all our suggestion into account, which is amazing. Highly recommend taking a look at Uscreen if you're looking for a great video membership platform
Easy to use as a backend developer
Really lowered our cost for creating an OTT service.
Uscreen is a reliable and easy-to-use platform for hosting and monetizing video content. It has the key tools needed to manage subscriptions and grow your business efficiently. Would recommend it to anyone looking for a straightforward solution.
Uscreen's customer support is always quick and helpful. They are continually improving their offerings and regular company reviews with our account rep are insightful and helpful! Happy customer since 2021
We are very happy with uscreen, especially for their service, the people are really helpful, friendly, their customer service is very good, and they care about our growth.
Every single person who we've encountered at UScreen has been SO kind and helpful and just happy to work there. They're definitely doing something right with all their employees being 10/10. They have been so communicative and helpful and pleasant to work with every time. That's rare!
Uscreen has helped me grow my business with its upsell, downsell, abandon cart, and refer a friend features. We’ve seen lots of growth and retention from these features. They are always coming out with innovative ways for the technology to help not only us as business owners but also our clients.
Uscreen has been an absolute game-changer for our company! From the moment we started using their platform, we were impressed by how intuitive and user-friendly it is. Setting up the video library and customizing our website was a breeze. If you’re looking for a robust and reliable platform for video-on-demand, look no further than Uscreen. Highly recommended!
Uscreen has been an incredible platform for hosting and managing all of my video content! The user-friendly interface made it easy to upload, organise, and deliver my courses seamlessly. I have been able to grow my business exponentially since being their enterprise customer. Also the customisation options has allowed me to brand my platform, giving it a professional and polished look. The analytics tools provided valuable insights into my audience, helping me grow and improve the quality of my content. I highly recommend it to anyone looking to share video content professionally in an all-in-one platform!
Uscreen is a great platform for businesses. Highly recommend.
THE PROS It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing. THE CONS The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement. OVERALL EXPERIENCE It's been frustrating. Our company often feels like we signed on with a start up company and just have to grit our teeth through the growing pains. They do seem to be working on that growth, but not always in the areas we need to best serve our customer base.
I highly recommend Uscreen! I've hosted my online yoga membership on Uscreen for over a year now and it's been the best decision that I've made for my business. Uscreen are constantly innovating to improve the platform with new features, their customer service is exceptional, and they create a wonderful sense of community and support for us as creators. It feels great to be part of the Uscreen community. Thank you Uscreen!
Uscreen has been an outstanding platform, offering everything we were looking for and more. Their support and customer care are exceptional—responsive, knowledgeable, and truly embodying the spirit of partnership. The user experience they provide, including their apps, is seamless and greatly appreciated by our customers. The analytics function is a game-changer for our business. It’s detailed, intuitive, and provides a comprehensive view that allows us to dive deeper into understanding our customers’ needs and preferences. Uscreen is incredibly easy to work with, and their platform has been instrumental in helping us operate efficiently while delighting our customers. They are also continually innovating, regularly introducing new features that enhance the value they deliver.
Absolutely love the seamless migration from my previous app platform. The support team at Uscreen are incredible and I have loved becoming part of the Uscreen family.
Appalling Customer Service. I do NOT recommend their services in any shape or form. They have a standard line when you want them to implement into your website to enhance member experience. "We value your input and we will put this forward to the tech team". 2. They charge $6 for every subscriber you get and top of the annual fee they charge. Minimum USD 1000. Thats not fair. 3. Asked them to implement features for my site, they used the same line as above. I had to spend additional money outside of Uscreen. Overall, my experience as a user has been frustrating to get them to do anything of which nothing. They dont value you. I value my subscribers and I do whatever it takes and spend money to ensure I keep my clients. Uscreen don't value you and it's a cash money making business. Again, I do not recommend their business whatsoever. If you see their response, that is not true, they didn't specify what feature they added LOL. It's just a reply to show you they took action. they didn't return any emails back. My feedback still stands
The girl is very patient with me.
Customer focused, always updating the renewing their product and service, great customer service, pro-active, listen to their clients, and the platform itself is easy to use and has great features for the back and front end.
Filippo
Mar 05,2025Reliable video-on-demand platform with lots of features and customization possibilities. Great support team, always available and responsive. Rates on the high side though, especially after the last increase.