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We believe you should try out our plans to decide if you like them, so we give you 30 Days Free to take our plans and coverage for a test drive.
Reviews 174
John McGlone
Feb 27,2025I just upgraded to DarkStar and my experience with customer service agent, Zeeshan was excellent.
CJ
Feb 27,2025Just signed up with US Mobile and their team through chat is very responsive Especially Raiyan. Much more than Cox mobile whose chat seems to be down. We will see how it goes with US Mobile
Carla
Feb 27,2025Salma Saleem was patient, knowledgeable, and quick to troubleshoot. A breeze to work with! Loved my experience!
Nicole
Feb 27,2025I really appreciated the customer service I received from Areesha Nayer when I was having trouble getting an eSIM transferred. She was patient and helpful, and she stuck around until we were sure everything was set.
CosmicSeptic
Feb 26,2025Had quite a bit of trouble getting my new eSIM to work. Went without service for a full day. Used the US Mobile help center, and within minutes Muhammad Hashim got me all set up with no issues. It's working great now.
C. Toth
Feb 26,20254 plans were charged to my account in one day without my knowledge or consent. When I contacted customer service on their chat box, first Mohammed & then Farrukh straightened things out for me very quickly. I expected clearing it would take hours, but it only took minutes. Thanks.
Anastasiia Semenova
Feb 26,2025Promptly helped me resolve my data issue.
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Feb 26,2025THANKYOU "Zeeshan Shafiq TOP EMPLOYEE ASSISTANCE GREAT AND FAST FIXED MY DATA ISSUE TURNED MY DAY AROUND COMPLETELY yay
NA
Feb 26,2025As usual, EPIC. Areesha Nayer provided amazing service on roaming data that wasn't working.
Antonio
Feb 26,2025Very patient and amazing customer service from Javeria from support!
Mister B
Feb 26,2025Unbelievably great customer service. Stayed with me until it was all sorted. Very satisfied!
Perkins
Feb 26,2025Salma Saleem provided excellent service. I was transferring a line to US Mobile and received a no service. Salma stayed in constant contact me and walked me through all the steps to get my line working. After the line was able to make and receive calls, Salma took the extra time to make sure that all features were working - texting and data. Thank you Salma for all your help. Your service has made me happy I switched to US Mobile.
Moin Tahwer
Feb 26,2025Perfect handling.
Bung Holio
Feb 26,2025I spent almost an hour trying to get my new phone connected via eSIM after transferring from another carrier. Syed Ahmad Abdul Rahman assisted me and he was so helpful, kind, informative, and patient! I could not have asked for better. He walked me through the whole process and troubleshooting until we had success. Thank you so much Syed!
DC
Feb 26,2025I was able to chat with a Personal Support Concierge, hamna, to complete the Apple Watch plan activation on my phone. Overall, the process of setting up the plan went smoothly.
JB
Feb 26,2025Rep was helpful! Seemed knowledgeable.
David O Johnson
Feb 26,2025Adnan was quick, responsive and helpful and resolved my issue with efficiency.
QuantumFluxxx
Feb 26,2025US Mobile has been a fantastic carrier with great customer service. I recently reached out for assistance, and Shanzeh Hussain provided exceptional support—quickly resolving my issue with professionalism and care. It’s refreshing to experience such attentive service, and I appreciate how smoothly everything was handled. Highly recommend!
Toby Rubin
Feb 25,2025Thank you Monis Hamza @ US Mobile for the most amazing service! Everything was solved so flawless and efficient. Super responsive via chat!
295 Madison Ave 15th floor, 10017, New York, US
https://www.usmobile.com
Kadix ​
Feb 27,2025Thank you, Nouman Jamil, for the excellent customer support. Very helpful and patient, and delivered just the fix I needed.