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We believe you should try out our plans to decide if you like them, so we give you 30 Days Free to take our plans and coverage for a test drive.
Reviews 174
Yue Yu
Feb 14,2025Areesha Nayer Is so helpful!
Charles B. Thompson Charlie
Feb 14,2025I had a problem with visual voicemail on 3 lines. Abeera Ali was able to get the VVM working quickly on all three lines. Thanks for the good support. I’ve had a few positive experiences with the online chat support.
ShengL
Feb 14,2025Areesha Nayer was the one who helped with my phone eSim setup. He was really helpful and patient. Really appreciated his help.
Aleksandr
Feb 14,2025Areesha Nayer has done a great job providing information about plans and sim cards available. Great reading comprehension, which is rare these days.
Dennis P.
Feb 13,2025Zeeshan Shafiq went above and beyond to assist me with switching networks and upgrading my phone plan. We did this over online chat and everything went very smoothly. He was with me every step of the way and made sure that I wasn't having any issues. I'm so glad that I was able to compare a number of cell phone plans before I decided to settle on US Mobile. I would highly recommend them for the services provided, the variety of phone plan packages, access to all 3 major cell phone networks, and 24-hour customer support by phone, email, or chat, all at a reasonable price. What's not to like? :-)
Zach
Feb 13,2025Romesha helped me out very quickly and was very professional. I’ve never had such a good response from mobile companies before. MUCH better than the big 3!
Kira Robinson
Feb 13,2025All my questions were answered well, so I was able to make comparisons to another company's offers. Adnan Jirjees was able to see if devices I had were compatible, and let me know that combining plans in different ways would allow me to qualify for a perk.
Sam Sarkis
Feb 13,2025very helpful individual. I think I'm going to keep my services. US Cellular is a very good company
Stephen Ragsdale
Feb 13,2025Zeeshan Shafiq was most helpful. I had difficulty upgrading from Warp, to Dark Star! He helped me get it working.
Matty
Feb 13,2025Top tier. That's all I can say. No complaints. At all. Even when I run out of "high speed" data my device is fast. Top tier customer service, too. Asia BiBi and many others are TOP TIER. The cost in my opinion doesn't match what we get, and that is in a good way. My opinion. It's a steal. Shhh. Don't tell the higher ups. Jk. They actually respond to customers. Yes. You heard me, correctly. Sign up!
Yaser
Feb 12,2025The best network ever only the international calling that is the best option for US Mobile their prices their options the freedom that you can transfer between the three major network AT&T, Verizon, and T-Mobile is just amazing and just in click of a button on your app and in 10 minutes you’re switched to another network no other company in the United States can provide that and their prices is awesome of what they offer. And all what I just talked about it just in one price, including taxes that is $44 a month I mean wow , i’ve been with them for two years now and I think I’ll be with them forever and I will make everybody switch to their network
E B
Feb 12,2025Zeeshan Shafiq delivered fantastic customer service. US Mobile truly is the best, and the customer support team is a big part of it
John Mitten
Feb 12,2025Mohammad Musab did a great job helping me fix an obscure issue with my APN profile on the new Darkstar network. Thanks Mohammad!
Brian Bailey
Feb 12,2025Customer service is so great.I get great service
SaeLom Wrich
Feb 12,2025US Mobile’s customer service is usually great, but Romesha truly went above and beyond. She took the time to thoroughly explain all the plans, network availability, and options tailored to my roaming needs. Her patience and attention to detail made all the difference. I genuinely appreciate the top-notch service—thank you, Romesha!
Arya Sarukkai
Feb 12,2025Best Carrier in the US. I've been with USM since July 2024, I've had nothing but great experiences. Great support, great plan value, great coverage. If I was to recommend a carrier to anyone in the US, it'd be US Mobile. Not just because of their amazing services, prices, support, features, web dashboard, and staff-backed subreddit, but mainly because they offer truly affordable and easy access to all 3 of the biggest US cellular carriers with no additional charges to pick one over the other. They offer priority data on two of the three, T-Mobile being the one who doesn't have priority data - though, if T-Mobile works in your area then it's unlikely that priority data even makes a difference. US Mobile is truly amazing, especially with their new limitless dark star plan. I just got off chat for swapping my annual plan to the limitless plan with AT&T QCI8, and the rep asked me to leave a review on TrustPilot, so here I am. US Mobile is amazing!
AD
Feb 12,2025I had an excellent experience with US Mobile's chat customer service, thanks to Zeeshan Shafiq. I needed to port my and my wife’s numbers from different accounts into one for easier management. Zeeshan made the whole process seamless and quick. He efficiently handled the necessary security checks and, within seconds, completed the porting. His professionalism and speed were impressive. I've been with US Mobile for a trial period, and I was impressed from day one. Now, at the end of my trial, I’m even more impressed with the level of service and ease of use they offer. From customer support to the overall experience, it’s been fantastic. I truly appreciate how simple and hassle-free Zeeshan made what could have been a complicated task. Thanks to him, managing our accounts is now so much easier. Great service, and I look forward to continuing with US Mobile!
Robin Muller
Feb 12,2025Bilal Moiz was very helpful and took the time to explain the different options to me. However, the website and listed services could be clearer. It’s somewhat misleading to advertise a "Free Apple Watch plan" as included when, in reality, this only applies to the Warp (Verizon network) plan and not the advertised Darkstar (AT&T) account.
Qianyang Zeng
Feb 12,2025Really appreciate the quick resolution and clear guidance. Wish you a great day Adnan!
295 Madison Ave 15th floor, 10017, New York, US
https://www.usmobile.com
Erica McNeese
Feb 14,2025Syed Khizer was kind and super helpful! Customer service is great!!! Thank you!