Having been in the motor industry for many years, one thing we have learned is that it is not a particularly pleasant environment for the customer. A recent consumer survey showed that the motor industry was one from bottom of a long list when it came to trustworthiness. Our main focus now is to provide an outstanding service to our customers right from the initial enquiry through to delivery and beyond, outstanding Customer service is vital.
Vanzone offers the best van lease deals & van deals in the UK. We offer a price promise guarantee with free delivery anywhere in the UK. Low monthly repayments with dealer warranties on all van deals. We offer free quotes and the best van deals.
Great to deal with did exactly what the promised Excellent
What do i say............but.....thank you for the excellent service that you provide. Everything from start to finish has been hazzle free, Also the delivery driver was pleasant and the handover was easy, In less than 10 months now on my second van from Vanzone.
Customer service from vanzone was great, although our vehicle was delayed by no fault of their own, they allowed us to cancel and receive a partial refund. Would use them again when my next vehicle is due for renewal..
Simon Williams in sales was brilliant from the off. He listened to our requirements and directed us to the right van for us. Yes -we had to wait for delivery but it was no different to what our local dealer was offering and Vanzone were far more friendly and offered a more cost effective price. We were kept updated with delivery and van is just what wanted and the delivery driver great too. We will be back!!!
I've had 3 vans off of Vanzone now since 2020, they are extremely well priced and really try to get you the best deal they can. I've seen other reviews complaining about lead times, I have to say that some times this is inevitable and entirely out of their control. They always keep you updated with the most up to date information they have. I will keep going back to Vanzone
Very straight forward company to purchase a new van from . Good price, very helpful employees from start ti finish. Van was delivered by a employee who could only be described as a true gentleman. When arrived the van only had 69 miles on the clock and was as described as brand new. Would not hesitate to purchase another vehicle in the future from this company and would ,most definitely recommend them.
Not pushy, very prompt in responding, matched my requirements, no hassle. Good customer service, checked everything was going smoothly at all stages
I'm very satisfied with Vanzone. I dealt with Chris and Emily, they were very professional and I felt heard. The van was delivered exactly when they said. The drive who delivered my van was Rhys, he was such a gentlemen. Thank very much. Ilir/Leo
BE CAREFUL !!!! Was told van was in stock. They took deposit and now told van s are not kept in stock they are just a broker . They take £1000 deposit then make you wait months for the van or cancel which you lose £1000 deposit in doing so. We are still waiting for the van ordered mid August . Very misleading. Unless Vanzone do anything to change my opinion then I would certainly NOT recommend doing business with them I will keep updating as we progress.
Chris at Van zone has been amazing. Professional, knowledgeable and polite.
Excellent service from start to finish,done everything they said they would and everything on time.
Really professional staff Very happy how everything was organised.
Had a great experience with van zone from moment I ordered my van they was constantly in touch with updates and I had my van exactly the date they said Would definitely recommend 👍👍
Excellent service from start to finish. Cannot fault the service at all.
1st Class service from start to finish. Jay at sales and Christina in admin were very professional and helpful in the process of buying my new Citroen relay L4H3. Buying a brand new pre registered van also saved me a few hundred pounds. The process involving online forms and setting up the van delivery was effortless.The delivery driver was a very pleasant person as well he walked round the van with me as we done the handover. I will be back for another van soon. Thanks, Geoff Davis. Davis Couriers Ltd.
Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer and got mesesed about so canceled van from ford ater a 3 mounth wait orderd from van zone van with me just over a week cant fault this company one bit will be back soon thanks every one
From the first conversation with James then Lloyd both helped and advised in obtaining a new Peugeot E-Partner, moving on to Sam and Emily with sorting out the paper work excellent hassle free and kept up to date with progress throughout. thank you Iwan
From the minute I purchased my Van everything was quick and simple the paperwork side was straight forward the delivery was very good thanks to the team.
Thank you for a great experience Vanzone! I recently purchased a new van and the service was excellent. Emily kept me informed every step of the way and was a pleasure to deal with. I will definetly be buying my next van through you!
Adrian Mountford
Jan 30,2024I would like to say a big thank you to you all my vehicle was delayed but each month I reseaved a phone call about the delay. The vehicle was delivered in December by a lovely gentleman the van was very clean with fuel in, I'm super pleased with the van it's a pleasure to drive. What a lovely touch from VW with the cleaning products I would highly recommend this company if your looking for commercial vehicle.