Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely. Professional Service Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.
Delivered on time, nice box packaging, but one bag of cat food had a hole in it and biscuits were escaping.
I rarely write reviews, but I must say I've placed a few orders with vetsend, and I'm genuinely pleased with their service. I highly recommend ordering from this site. I've never encountered any issues, and I can always rely on the delivery dates, which is important to me. Everything is well-packed. Yes, there is a delivery charge, but it's worth it to me. Another huge benefit is the supplements from Germany or other countries, which are really great products. Keep up the good work, and please never change! :)
Easy and prompt delivery
Just everything was right. Would recommend and use again.
Fast delivery and good price.
easy to use website, good selection of products, and great prices. arrived well packaged and on time. all good 😊
Easy to use and the order came on time, no hassle.
Our first order went missing in the delivery process, but when we contacted Vetsend they very quickly despatched a second delivery which was delivered with no problems.
Vetsend website is easy to navigate, with plenty of quality products. Delivery is prompt with excellent communication. Returns policy is simple and responses are excellent. Thanks
Prompt delivery easy to deal with A1
Good service - very prompt. Pricing is very competitive. Only criticism I have is that the shelf life for the cat milk I purchased was limited to just 2 months - so lucky I did not make a larger order. Have purchased them before and then it was something like a 6 month shelf life which is more useful to me.
Friendly, informative and professional staff
Great mix of foods, fast delivery. Will be ordering again
Product available Easy order Rapid delivery
Very good company. Answered my email straight away and was very helpful.
Item as described 👌🏻
GOOD WEBSITE AND QUICK DELIVERY.
Using the website is very easy and delivery of goods very efficient and if possible delays the company keeps you informed.
My first order with vetsend. I have 5 cats and get through a lot of food and litter. This was my first order with them. Three boxes arrived. 1 box of litter I'd ordered and 2 other boxes of litter I hadn't ordered. None of the food I'd ordered arrived, which was annoying as I was down to the last bag of biscuits. I contacted customer service, who said it was an error at the warehouse. I've requested a refund. Good customer service but poor warehouse team. How on earth can an order go out that's so incomplete?
Sarah (Surrey)
Feb 12,2024Poor service and terrible order updates!