I ordered a kit. It's been a month and a half and I've gotten the filter and the pots with 3 more parcels due to arrive. The packages have been sent with different delivery companies. Completely ridiculous to wait this long for what should have been one package.
The quality of everything is 5 star. I ws impressed.
Your customer service is horrible.I have gotten multiple broken.Fans bought them over a month ago.Still have not got the replacement.I call it.You guys want 5 different videos of how the thing was opened?How it doesn't work.It's ridiculous.You have lost a very good customer.I will never buy from your company again ever
The price and the quality of the mat is excellent
I received my order in a short time and the order was of the quality expected.
This was my 3rd purchase. Everything is usually good and comes fast. This time I bought a light and not a cheap one for me haha. And the box was all beat up and had holes and dents in it. Luckily it still works and no harm came to it. I'm excited about my next purchase but I don't know what it's gonna be yet.
No problems with anything I've bought from vivosun. Connects easily to grow hub controller e42
Quality of the products plants are currently thriving in my 5x5! I have a cart already waiting so I can "upgrade" my 4x2. Any sponsorships available?
The seed starting kit and tent arrived as expected, was in good condition, and was simple to assemble. It has done a great job in germinating seeds and the seedlings will be ready to transplant to larger containers soon. It has been a good purchase for me.
Very fast shipping for an affordable price, love the 4 inch duct fan! Used it on lowest speed to exhaust a closet with kitty litter in it! Can't even hear it run
All the equipment works well together and seems to be well thought out, creating an easy DIY gardening experience.
Had a warranty claim and it was no problem fast replacement.
Heat mat never worked.
The order takes a little time to get to you, but it's reasonable. I like the prices and the quality.
Ive made a couple orders with Vivosun and the experience has always been great, I had one issue ordering once and the customer service experience was top notch, I was on the phone with a real person and had the issue handled in minutes.
Everything about my shopping experience was awesome. I bought six small fans.Finding my products reviewing them, ordering them and receiving them all went great. I bought quite a few products from Vivosun And never have had a problem.
great product and great customer service pricing great !
Had a problem w/ fan sent me one right away. No ?'s asked. Vivosun has excellent quality products and the best customer service out there.
Definitely a good buy well worth the money. Over time i will be able to learn how to correct operate the full system a little advance but well worth the money
Hayden
Mar 18,2025This is my first purchase of a light, heating pad and some starter trays. They seem very high quality. I only wanted to start some purple cherry tomatoes from seed, so I didn't invest in the tents and HVAC. I am only getting started, but I can say my 85# dog opened one of the packages for me, and after some electrical tape the heating pad and thermostat still work. WHEW. My husband built me a PVC frame for the light which I put on a timer. I am excited and feel like this is only the start of a beautiful new retirement hobby. Great product and service. Thanks VIVOSUN!