The role of wallpaper took about one week to arrive however it did appear to have been dispatched from Sweden so that was pretty good considering - arrived well packaged and undamaged - all good
Ordered a sample and recieved confirmation for a total different wallpaper. Have emailed to ask for advice will update review depending on outcome
I am not sure whether I am being scammed. I made an order 2 days ago. They took the money but received no confirmation email, no order number. So I don’t know what will happen. Also there is no contact information on the website
My order didn't come to my home address as per my confirmation it went to a local shop which was an inconvenience for.me
Order not delivered in time , paid for extra delivery charge to be with me in 2- 3 days because of decorator booked in . Very disappointing. Thought this company was UK based because of UK website address didn't realise it was based in Sweden wouldn't have ordered if that was clear, no contact phone number or contact email address all contacts from website and Instagram links don't work!
Good communication from placing the order to information re: delivery. Wasn’t delivered to home address, possibly because I ticked a ‘wrong box’. Pleased with the wallpaper & would use Wallpassion again
Wallpaper was as we ordered it. The delivery is the issue. It was not clear at all that the cheaper delivery option was to a pick up point not to our address. The delivery address showed as ours but then in another email above it says to pick up point but not clear. The pick up point was on a main road and no parking so picking up wallpaper and having to carry it to the car is not good. Also tracking was not live tracking so we didn't know when it had arrived and also who the courier was - info the pick up point wanted.
I have had no confirmation email, nor dispatch email, I ordered more than a week ago and the money has been taken from my account, and I can’t find a way of contacting the company to discuss this
Paid extra for delivery 2-3 days day 4 still waiting not impressed
Perfect tools for wallpapering, delivered on time
Great products and great delivery time! So pleased with my daughters wallpaper, it’s exactly what I was looking for!
Very please with wallpaper can wait to put it up
Still haven’t received my wallpaper so can’t give an accurate review on the product, just on the service
Excellent wallpaper. Looks gorgeous as a feature wall in my coastal themed spare bedroom. Was worth the wait for it to arrive.
Arrived swiftly. Nice quality. Very happy.
Placed an order for 5 roll @€164. You told me all about klarna but wouldn’t take any payment method other than card. A scam advertising Kearns which appears no more than a picture of a logo on your site. Placed the order and had to screenshot amount paid and what I bought, no order number, no tracking no email sent, no receipts. Company DO not reply to this with shite either, I’ve messaged FB, Insta, no email (not 1) on website but emailed the email reply I got on insta and ….. ignored REPLYING … I emailed you already as I said above and you’ve ignored it. Also have rang 5 times between 13:00-15:00 the number you state on your website which is also fake. I have yet to receive any reply, email, receipt, tracking so please do send that immediately rather than replying more email address you don’t reply to
10 days waiting time still no tracking.will not order from them again.
Fast delivery, good quality wallpaper
UPDATE: It seemed to be a total mix up so only fair that I redo a review as after my first review they reached out and rectified the situation swiftly; which I appreciate. The wallpaper then arrived within a week and it is perfect too. Just still a bug bare that there is no contact info on the website as I could have reached out sooner and not felt like I was in the midst of being scammed ☺️ but customer service has been great following the issue I raised. Thankyou!
Jo Brown
Feb 27,2025Quick delivery, great service