Correct paper (that we couldn’t source in the UK) - in stock and delivered on time. What’s not to like.
It would be wise to wrap the wallpaper in plastic,as UPS driver dropped parcel off on ground at farm gate 200m from the house,nice soggy box and damp wallpaper.
I have not received my product. There is no tracking number to trace it and the phone number does not work. Besides all this I have been sent an email to rate and review them.
Great product and excellent all round service,
Beautiful wall paper, good price, easy to order and delivered promptly
Ordered and the paper arrived really quickly and well packaged. The wallpaper is a good quality and just what I was looking for .
Avoid Avoid Avoid. Website unclear. Be extra careful about your delivery options. Want to charge £20 to return two rolls of wallpaper. Would not buy from this company ever again. Completely unhelpful. Tried to ask for a solution to a delivery issue. Spent a fortune with them and then they were about as much use as a chocolate teapot. They have a UK website (.co.uk). However they are not a UK company. This is where I think the problems have arisen. I would rather spend a little more money and know what I’m getting. Silly me thought I could save a couple pounds. Now I’ve actually lost a whole lot more!!
I paid over £8 for a delivery within 3 days I put this order in 7 days ago ive not received by order yet I would not recommend anyone use this company I still have no idea where my order is no one had replied to my email
Although the paper is fabulous we were expecting it to arrive with 2 days. It didn’t and out decorator has moved into her next job. We now need to wait for her next opening. Disappointed
The wallpaper is beautiful. I paid extra for fast delivery and unfortunately it arrived a few days late, hence 3 stars. I did get a refund for the delivery so good customer service.
Delivered on time and responded to an issue I had the next day.
Happy with communication and product. Would use again
I ordered some wallpaper from another online company and they told me it would take 6 weeks for me to get it. So I cancelled that order and found it in stock at Wallpassion. I worried it might not arrive ok as never used the company before and the price was so good. I needn't have worried - it arrived quickly and in perfect condition. The delivery was fully tracked too. Absolutely thrilled with the wallpaper and will use this company again. Definitely recommended!!
Package was ripped open and paste box was leaking out
Excellent service.Update provided. Easy to collect.
Excellent product and service. Very Happy
Paper arrived in a damaged box so 1 of the 4 rolls wasn’t able to be used. Contacted customer service for a replacement but not heard a reply yet. Also, it arrived to a UPS collection site not my actual address which I expected. So I had to drive to collect it.
Having paid extra for delivery within 2-5 working days I was disappointed at hearing delivery time is now planned for next week, taking 7 working days, 10 days in total. Still to review product itself.
Excellent service great communications and arrived beautifully wrapped ⭐️⭐️⭐️⭐️⭐️ Can recommend with confidence would definitely buy from again ⭐️⭐️⭐️⭐️⭐️
ML
Sep 10,2024Good product, good price, delivery as expected.