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Warmworks

Hosted by David Simmons

4.5 (767 Reviews)

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Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Everwarm.

Since then, we have supported more than 35,000 households in Scotland as the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 100 members of staff based at our offices in Edinburgh, London, Newcastle, Kirkwall and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Reviews 767

4.5

Out of 5.0

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customer
Oct 03,2024

Turned when expected, polite and friendly. Tidied up after themselves, answered any questions we had

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JEAN Smith
Oct 03,2024

Two young men came to do the job . I have never seen such two hard working, pleasant, polite, caring, tidy workmen they are a credit to their company. Nothing was a problem for Yes absolutely delighted. thankyou so much.

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Catherine Carr
Oct 03,2024

No problem with your staff who were excellent all the way from start to finish both workers were very helpful and forever tyding up all through the installation after leaving a very high standard of workmanship.

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customer
Oct 03,2024

The job was done well however it has not been completed.

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Thomas Reid
Oct 03,2024

They arrived on time. They set about the task in a very professional manner and everything was clean and tidy when they left.

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sarah pindar
Oct 03,2024

Things happened when they said they would,very punctual and always polite! As im a disabled customer,nothing was too much bother,happy with the the work that was done!

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Isabelle podlesny
Oct 03,2024

The engineers were so helpful and very tidy. The work was done within the time expected I was very impressed with their efficiency,I am more than happy with my new heating system.

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Jaimee
Oct 03,2024

The guys arrived well on time and explained how the day would go. They were in contact with my during the day and finished well within the estimated time. The work is fantastic and they left little mess. The only complaints would be the spills from the previous boiler/radiators on my drive way with boot foot prints leaving stains across my drive way. And the extreme inconvenience and cost at having to lift and replace laminate flooring for the work to be done.

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James
Oct 03,2024

Workmen left tidy job helpful and informative as regards heating instructions thermostat boiler only fault was carpet fitter not coming back to relay carpets 13 days so far and still waiting ??

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Alex Laing
Oct 03,2024

Was not happy with the vents and where the outlet went but Mr.Lawrence assured me they were fitted properly.Could not understand why fan in downstairs loo was on 24/7 as it seemed to defeat the purpose.Again he assured me that was correct.So here’s to being cosy for years to come as heating system working well.

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Dee
Oct 02,2024

Herewith my story - do read it:- I am in receipt of your letter with attached appeal refusal (WarmWorks). This WarmWorks funding experience has been the most incredibly awful experience of my life and I’m 83. It has taken 6 ½ months for WarmWorks to refuse the funding of my replacement ground source heat pump! I was told I was eligible for the funding on 18th March 2024, by telephone and would have to have a WarmWorks assessor visit the house to assess it. Despite chasing, it took over 3 months for the assessor to visit on 28th June 2024. After a 3 hours, extraordinary invasive visit with every corner and window being photographed, inside and out, I asked if I was eligible and was categorically told yes, my house was measured as 220m2 and the limit was 230m2. The assessor photographed all the eligibility documents. It took to 26th July 2024 to receive an e-mail from WarmWorks confirming receipt of the eligibility documents required and the next stage was to issue an offer letter. On 20th August 2024, I received a letter from Warmer Homes Scotland saying my application had been cancelled due to it being over 230m2. The new Energy Performance Certificate attachment showing the house to be 241m2, replacing the previous one that stated 223m2 ? I therefore appealed immediately and sent in the council’s assessor’s report for the house to your complaints department with proof as 224m2. Both your own assessor’s and the council’s assessors measurements were ignored stating the measurements had to include the no walk space in my attic space? It finally took to 30th September 2024, over 6 ½ months later to learn my original application for funding was not accepted? I have now had to arrange for this work to be carried out by a private installer at a cost of £10,000. I am completely disgusted at this totally incompetent funding system and the delays that are completely unacceptable. A very unhappy pensioner…

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Satisfied Customer
Oct 02,2024

Cant fault Warmworks at all. Prompt timing, kept informed of what would be done all through the process. Work carried out to a high standard.

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A young.
Oct 02,2024

Arrived when advised, Polite, Clean and tidy.

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Bridget
Oct 02,2024

complete efficiency, no mess, no fuss. Highly recommend.

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Gordon c Phillips
Oct 01,2024

Warmworks were fine. Alba gas had return to fix lights not working also 3 times to fix leak in drain from boiler but the guys were fine about it. Moorerenewables had to return to finish job. Heating system great. Thanks for everything.

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J Nicholson
Oct 01,2024

Excellent communication from Warmworks and the contractors were all professional, helpful and turned up when they said they would. Outstanding service which I have recommended to friends who were also very impressed!

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customer
Sep 30,2024

Made a huge difference to the warmth of our home. We’re very thankful

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John
Sep 30,2024

From the initial start of works until completion I was kept updated throughout. Job was done in a day , true to their word.Very professional , happy with the service .

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customer
Sep 29,2024

Very quickly and polite professionals.

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edwina stewart
Sep 29,2024

excellent service lads very nice happy at work explained things we needed to know

0800 011 6189 [email protected]

1 Carmichael Place, EH6 5PH, Edinburgh, GB

http://www.warmworks.co.uk

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