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Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes.
Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Reviews 849
Laura P
Mar 03,2020Easy to order, great customer service, awesome product!
Daphne Santamaria
Feb 24,2020Not enough pic of the item from other sides. But I called with questions and the sales department was super helpful
PC
Feb 22,2020Three days after I placed the order, I still haven't received the delivery confirmation. The delivery process was exceptionally slow. This makes me feel anxious.
Mary Riley
Feb 22,2020I cannot say enough good things about my purchase. This was the first time I've ordered from Whitaker Brothers and the first time to buy a folding machine. I read reviews, watched videos & chose a folding machine. I placed the order and was pleased to receive an email from customer service. They wanted to verify my purchase and & be sure I was confident in my selection before they filled the order. I responded that it was our first time to purchase a folder, but that I had researched before making the order. Within 5 minutes of sending the email response, I received a phone call from their customer service asking if I wanted to discuss my purchase to see if the machine I selected was indeed a good fit for our company. The representative asked a few questions and determined that the machine I had purchased was way more advanced than we needed. He recommended a different machine. A machine that cost several hundred dollars LESS than the one I originally purchased. He canceled the original order, ordered the other machine and issued a credit to my credit card for the difference between the machines in one simple phone call. I could not imagine a more proactive response from any company. I will definitely order from Whitaker Brothers again.
Tommy H
Feb 21,2020Incredibly fast shipping, packaging and checkout was a breeze.
SPLCS
Feb 17,2020Fair price - Very fast delivery!
Richard Shapiro, Attorney, Evanston IL
Feb 14,2020Excellent customer service and pricing. We will definitely use again and recommend to everyone!
Scott Palmer
Feb 13,2020When I called to place an order, I had to leave a message. When I got the call back, she was very abrupt, and told me to order from website, which I did.
Adalberto Vazquez
Feb 10,2020Easy to order, great customer service
Katie
Feb 05,2020We have not received our product yet, but I have found customer service to be great!
customer
Jan 30,2020Excellent. We ordered and received the order quickly via UPS!
Keith
Jan 28,2020The ordering process was quick and easy.
C&C graphic design
Jan 26,2020Quick. reliable. great service. Thank you Abraham for all your help.
Kris
Jan 25,2020Excellent transaction. Great communication. Will buy from Whitaker Brothers again!
Mike
Jan 21,2020Good old fashion service that doesn't seem to the norm these days.
Amy B
Jan 17,2020We are very happy with the quality of service we are receiving from Whitaker Brothers.
MICHAEL MERCER
Jan 14,2020Quick and Easy. NO Hassles. Thank you.
customer
Jan 13,2020Machine was delivered quickly and meets expectations.
Judy W
Dec 19,2019We were at a time when we disparately needed shredder oil. The orders came very quickly and we did not need to stop shredding. Great service and prices.
customer The Village Chapel
Mar 06,2020Shopping was easy on the website and we were even contacted personally to make sure we were getting the machine we needed. Great service. Was shipped the same day and we received it in 2 days.