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Reviews 490
Onchee Wong
Feb 07,2024Whenever I purchase something online with a retailer I have never bought from before, there's always some trepidation of parting with my cash to an unknown retailer. My experience with Wilkinson Cameras has been nothing short of excellent. I was informed by emails at every step of the ordering process by the efficient service provided and my camera arrived the next day, even though it was not paid for next day delivery. The product was very well packaged and I could not be happier! Well done to the staff for the excellent service provided by Wilkinson Cameras.
. DAVID CAMPBELL
Jan 30,2024An excellent service from start to finish.Fuss-free & professional
John Carroll
Jan 25,2024Excellent service and speedy delivery, couldn't ask for more. Will definitely use again. Thank you!
J. Stevenson
Jan 22,2024Great price, great service and fast delivery. What more would you want?
David Young
Jan 21,2024Order for a Nikon lens. Very helpful after the online ordering part went a bit haywire (popup's were blocked). Ordered and sent out on a Saturday and received by Wednesday. Well packaged goods and I'm happy with everthing.
Steve
Jan 05,2024Good stock and keen pricing. Delivery was much quicker than expected. Excellent experience.
Mark
Jan 05,2024Be very very careful trading in as I was low balled. Agreed trade in price on a lens which was correctly described and when sent they dropped the price by 34% for cosmetic rubbing which was described by the original grade! Given 2 stars as Graham the manager was very good with comms etc ordering the new lens. Very dissapointed
MG
Dec 29,2023Ordered a Canon lens just before Christmas with no expectation of it arriving by Christmas, but it did. Tracking kept me updated on progress and as always Wilkinson Cameras delivered. Top service - thank you.
LS
Dec 11,2023Great camera, great price
Anthony Cowcill
Dec 06,2023Despite ordering online after 3 Wilkinson achieved a next day delivery, DPD gave me several options if I was not in. Cannot fault Wilkinsons service and the best price out there.
Alan Rogers
Dec 05,2023More stress from Wilkinsons cameras, my parcel failed to be delivered from Parcelforce, it was out for delivery, but 3 hours later they said returned to depot adverse weather. This is nonsense, we had no ice or snow, only drizzle, to say this is pathetic. I should have realised as this happened last time via DPD with a later delivery and excuses. I did stress that I would like Royal Mail next day delivery, but they don't use this service, I phoned WC and got a very condescending reply from customer service, if I could give minus 5 stars I would. Totally wasted my day waiting yet again for something that never turned up. I shall NEVER buy from Wilkinson Cameras ever again, all you get is excuses.
mary fairfield
Dec 03,2023Another great buy from Wilkinson Cameras at a very competitive price. Not only got a superb tripod but it came with an excellent free Manfrotto camera bag. Always had perfect service from this company whether it is buying new or used camera gear. Very happy customer.
CustomerEE
Dec 02,2023Went into the Chester branch both guys were busy with other men so I quietly waited until one of them were free for about 5-10 mins not that long but quite a long time to just stand there waiting. It quite obvious that I was waiting for assistance. One customer left so I thought the sales assistant would approach me, ask me if I needed help. He didn’t, he started out stock out. I thought maybe he’s new, maybe he’s busy with other jobs so I waited for the other sales assistant to become available. When he was available he then also started putting stock out. Literally just me, the only customer in the small store with two assistants ignoring me. I approached them and asked my questions and got a condescending approach from the get go. Can’t help but feel like because I was a woman asking questions in a field that is predominately male based that I wasn’t worth their time. Left the store immediately and went to another camera store who treated me much much better. As someone who has worked in retail for 7 years and still working in retail I try and give the benefit of the doubt to everyone and I’m always polite and patient but I would not recommend this place at all. Probably the worst customer service I’ve ever received.
Shaun
Nov 29,2023Fantastic service spoke to Preston and Kendal they couldn’t do enough for me first time I’ve used them,won’t be the last!.. 5*****
Johan
Nov 27,2023Be careful this shop is overpriced, look around to different shops, they are way more cheaper than this one. I would say stay away and save your money.
John Smith
Nov 25,2023Excellent service and communication.
Del Delap
Nov 13,2023Have used Wilkinson’s for many years now and they have always provided a 1st class service!
Martin Burt
Nov 10,2023Wilkinson's Cameras have a great range. My recent purchase was competitively priced and arrived the next day. Would not hesitate to recommend this professional business.
C Wareing
Oct 23,2023Product exactly as promised, competitive pricing and excellent delivery. Would happily use again.
christina murphy
Feb 15,2024I took my camera into part exchange for a better one. I got it down to two cameras before I went to the Liverpool store. I got a friendly welcome and good advice about each of the cameras I was thinking of buying. I also feel I got a good prices for the items I took in for part exchange. Liz and Mathew are professional and well informed but not pressuring in the least. I look forward in upgrading again when my camera skills improve further. A pleasant buying experience. Would definitely recommend.