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Reviews 461
S N KTTK
Jun 25,2023Wow, what can I say about this business. Firstly, they came within the hour that was said. I was greeted by Atillia whom was professional and very kind. Within half an hour the job was done. My car is back to normal. Just overall great communication and good service. Kind, helpfull. Quick and easy. Thank you!
Keri Whip
May 22,2023Peter was was very friendly and efficient he really helped me out when I misfuelled my car. Total legend! Highly recommend 👌🏽
Ally Memarpouri
May 08,2023Got a quote on the phone and Attila turned up on time as promised even though it was a Sunday on a bank holiday weekend … everything was sorted in less than 20 min … great professional service Definitely recommend
Jay
May 05,2023Nathalia was great. Initially the operator sent her to the wrong location so 40 mins wait turned into 2 hours 15 minutes wait. But upon arrival, Nathalia was very polite and helpful. Was very calm and patient and made the unfortunate experience over incorrectly filling my car with the wrong fuel somewhat bearable. The operator on the other end made things right too, so overall was a great experience - despite the initial confusion. On the whole very happy and would recommend.
The Sugar Hill Gang Fan Club
May 04,2023Nathalia was excellent as was the chap in the call centre, great service! Thanks for helping out a silly old fool!
Steve Williams
May 01,2023Nathalia was fantastic, I can’t rate her highly enough! I have 1965 Aircooled VW with twin carbs and she drained all the diesel I put in by mistake from all pipes as well as the tank. My bus is now running again. Thank you!
Alan Cox
Apr 29,2023Nathalia was a great technician and an all round good person
Janet
Apr 24,2023Nathalia was fantastic and so incredibly helpful. Came within hours of us phoning to drain and refuel our petrol tank and she did the job so quickly and efficiently. 100 percent I will be using this service again.
Moatesy
Apr 18,2023I stupidly put unleaded petrol into my diesel car at the weekend. My local garage gave me the number for Wrong Fuel Doctor and I was delighted with their overall service. The lady who took my call explained everything very clearly and was very helpful. The mechanic (Attila?) arrived ahead of schedule and was very calm and professional. He went about his business very efficiently and had my tank and fuel lines drained and refilled with Diesel in about 30 minutes. It wasn’t great to realise that I had made this expensive mistake, but I would strongly recommend this company to get you back on the road.
AS
Apr 14,2023Nathalia attended site promptly and dealt with the issue successfully. Nathalia was professional, competent and courteous. It was a great experience dealing with Nathalia and the backend team! Thank you.
Lutfi Burniki
Apr 13,2023Excellent service,did remove petrol from the tank very fast and clean,thanks again
Michela
Apr 07,2023I accidentally put Petrol in my Diesel car and Nathalia saved it !! Luckily I didn’t turn on my engine so the job was quick and simple. She came on time, was quick, efficient and so kind ! I made it back in time to go to work so I’m very grateful. Definitely recommend Nathalia specifically !
Charlie Oldfield
Apr 04,2023Great response time, service by Nathalia was fantastic and car running fine now!
John Hool
Mar 11,2023Having filled our diesel tank with 40 lts of petrol and driven a couple of miles I feared the worst. My car breakdown service would only offer a tow to a dealer and transport to home about 40 miles away. I found Wrong fuel Doctor from a quick Google search. They arrived within their promised time, and Natalia proved to be brilliant. After emptying and flushing the system the car wouldn’t start at first but Natalia, unflustered continued to work until success was achieved within a few minutes. She is calm, reassuring and knows her stuff. Brilliant.
Anne Nkansah
Feb 28,2023Nathalia came to my rescue and not only that she was very empathetic , kind , polite and very Patient. It was extremely cold on that day This Lady stood in the cold for hours trying her best to help as possible as she could. I will recommend wrong fuel Doctor to everyone Best wishes Anne
jules b
Feb 03,2023Life safer! Great job thank you
LEAH
Jan 25,2023Attila saved my day after I put unleaded in my diesel truck!!! He arrived promptly and got straight to work. Cannot thank him enough.
Helen Carter
Jan 24,2023Nathalia was prompt, courteous and basically lovely She sorted out my car and I couldn’t be happier Thank you 😊
Stephen Rushton
Jan 17,2023Excellent service Regular updates prior arriving Mario was excellent and explained everything prior sorting Fuel removed and even arrived with £10 of diesel. Easy over the phone payment Overall experience was excellent Thank you
Sheila Bell
Aug 02,2023Incredibly speedy response to our call. Call handler very helpful. Florian (our engineer) was extremely professional and reassuring throughout the whole process. Would not hesitate to recommend.