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iElectrica.com is a family owned and operated business with over 40 years of combined experience in the electronics industry. Since our inception, we have been cultivating the outstanding customer service we are proud to provide for our customers today.
Currently we operate a state-of-the-art sales, processing and warehouse facility out of our location at 5900 Stirling Rd Hollywood, FL 33316.
As our business continues to grow and reach new places, our commitment to outstanding customer service will always remain constant. Our customers are our number one priority; we pride ourselves on meeting your needs and exceeding your expectations every day.
Once you see the savings we offer and speak with our knowledgeable sales or customer service staff, we are confident that iElectrica.com will be your favorite shopping destination.
Here are just a few more reasons why you should shop at iElectrica.com:
• Brand new, Factory-Sealed merchandise. • All Products include USA Manufacturer's Warranty unless otherwise stated. • Quick Turnaround - Most orders ship within 24-48 hours. • Aggressive pricing- Much cheaper than most retailers. • Well-informed, polite and professional sales staff.
Our goal is customer satisfaction and we appreciate your patronage! So, remember iElectrica for all your online electronics shopping needs.
Reviews 710
Rob
Apr 17,2019These guys were professionals throughout the whole process. I am so pleased with the service, I would suggest to everyone. They deliver exactly what they advertise. I plan on using them again in the near future at these prices.
Janice halteman
Apr 17,2019Excellent would do business again they are on top of everything
Michael
Apr 17,2019As advertised
MP
Apr 17,2019Flawless product, excellent experience. for my 75" Q9
Larry
Apr 17,2019great communications, shipping and delivery
Austin buyer
Apr 17,2019Great experience, very competitive pricing and other than a call to see if I wanted to get white glove delivery or insurance on the item no hoops to jump through. Would buy again.
James Jackson
Apr 17,2019TV as advertised. Fast Shipping. Home delivery, setup was available too. Fast customer service response.
David M.
Apr 17,2019I was concerned about the potential hassle when the tv was delivered damaged. The folks at iElectrica made the transaction painless. Set up the return pickup for the tv and shipped me a new one with no hassles. As for the tv, we absolutely love it and would recommend iElectrica for all electronic purchases.
Brian
Apr 17,2019Update: I received a call from iElectrica asking me to update my review because they felt 2 stars wasn't fair. I stated my case and that I felt I was 100% honest and accurate in my review, and the CSR kept me on the line for 20 minutes just arguing with me, telling me I was wrong. He's correct in that 2-stars is harsh if the only problem was shipping and that their website states the cost and time it takes. However, Trustpilot specifically calls out "rude conduct" in their 1-star rating description, so I'm tempted to actually lower the rating, rather than raise it. Trustpilot's description for 3-stars is "Acceptable experience, but with some friction", and overall, that's what I feel this actually was. So... the CSR's somewhat rude phone call paid off in me being a bit more accurate with the number of stars I gave, but the company has a lot more work to do in terms of the service they provide. Original review: The product arrived fine, but it took 2 whole weeks to reach me, they charged me shipping insurance about equal to what it would have cost me to ship the TV myself, and the service they use for shipping provides little transparency into when you'll receive your product. Finally, they set up a delivery window of 10am-1pm on a Saturday and showed up at 9am. Thank goodness I was already awake or I would have missed their call. In the age of amazon prime and other fast, transparent (and free) shipping options, this is just unacceptable. There were other options within $100-200 of what I paid, and I would have went with them had I known the shipping experience with iElectrica would be so bad.
Chris
Apr 14,2019Very polite when going over purchase and shipping policy. Received TV in about a week. The shipper they use was great. They reach you by phone and email to confirm. Take photos of condition of delivery to cover them as well as you. Over communicating is great in my eyes. Paying less than major retailers is a plus in my book. Thanks again.
Nicholas
Apr 10,2019A three star is defined as "acceptable experience but with some friction." Well, the experience was not acceptable, I did appreciate the friendliness of a couple of staff who called to follow up, including the first person who added shipping insurance cost (which I expected because this was spelled out on their website). However, I am very disappointed with the experience. I felt very let down that after a few months of research and price-tracking, I settled on iElectica's Q7 75" QLED TV and pulled the plug, only to have iElectrica inform me that they could not find a freight company that would deliver to NW Montana. I have purchased furniture for home and business from various companies with no deliver problem. But iElectrica could not find someone to deliver the television. Major disappointment, in this sense, but otherwise the salespeople were friendly. iElectric, you've got to figure out how to ship all over the USA. Wish the last salesperson, who called me to say that he would keep looking to find a shipper, would have actually looked and not just refunded me right away. Very disappointing, as I felt very discounted.
Edward
Apr 10,2019Very Good Whits Glove is a Big Wast of Money
vj
Apr 09,2019Scam. Expect to be called and shaken down for money for fictional "Shipping Insurance" that "needs to be added to the order". After telling the guy that I'm not gonna do any such thing, it turned out that the shipping insurance was not in fact mandatory. Cancelled the order.
Ricardo
Apr 07,2019Good product. Arrived in the timely manner that it was supposed to.
Nathan
Apr 06,2019I couldn't be happier with my new tv than I am now. While it did take a little time for the shipping, the delivery company did a fine job and I received my item in perfect condition
casey
Apr 04,2019Great to deal with
Brian
Apr 04,2019Great place to buy a tv at a discount! I made my order for my Samsung 2018 flagship Q9fn 75" TV and 5 year extended warranty on March 22nd and I received it in perfect condition on April 1st! That's 10 days total from the day I made my order. The delivery people were professional. They brought my tv in and opened it up and plugged it in to make sure it worked and wasn't damaged, which is way better than just leaving it with me at the curb hoping that it works, which is the way my last 75" TV was delivered from a different retailer! If you order directly from their website like I did instead of their eBay store, IElectrica does charge a mandatory fee for delivery insurance that most people gripe about in the reviews, but even with that fee I still saved about 2 grand from what I would have paid for the same tv from best buy with 5 years of geek squad warranty!! That can't be beat in my opinion!! Plus you practically get white glove delivery included. I will definitely be making more purchases from them in the future. Thank you Ielectrica for a good experience buying my tv online.
Alex
Apr 04,2019Had a tv delivered that the delivery company mishandled and as a result it never worked. Ielectrica hasn’t been very helpful in trying to rectify the situation. I feel they’ve kept putting me off and avoiding my calls or returning emails. They keep blaming the moving company, AM Trucking, but they won’t even return a call or engage in communication. I went with them because of the low cost, but that low cost came at a huge price: customer service and reputation. I’ve begun looking into taking both to smalls claims court. The lack of response from anyone is appalling.
matthew
Mar 24,2019Good product for twirl good product
Rudy
Apr 17,2019Delivered via freight on time. Excellent.