It took an extremely long time over 3 months to get my expensive chair I ordered to find it’s wobbly and doesn’t sit how it should like a chair we previously purchased. Over it. If I complain it will again take another 3 months or longer to get a replacement. It’s so frustrating. Why can’t things just work now they are meant too
Best gaming chair!!!
Great service product well deserved 5 stars
Excellent build quality of the chair. Shipped to me in 2 days only a few weeks out from Christmas. Great communication as well. Chair has been incredibly comfortable and all the adjustability to set it to the perfect position for myself is brilliant Would highly recommend
Great company to deal with. Easy website and ordering process. The goods arrived in timely manner and were of a high quality. Easy to construct with all the required inclusions special Mention of the white gloves to keep it clean and protect hands. Quality product at a reasonable price and according to my hubby, very very comfy given his bad back. Thanks
Exceptional service, quality product, hassle free delivery. I would recommend this company to anyone considering purchasing a very comfortable chair for any reason.
Great chair very comfy and great customer service
Went to pick up my chair that i had ordered and was surprised that they had chairs in the office to test and make sure it was comfortable and everthing that you wanted from it. The alien series one i chose wasnt as comfortable for me as it looked in pictures but they had the ultimate chair to try which suited me perfect. They happily changed my order from the chair that i went to pick up to the chair that i ended up with. (The ultimate was more expensive but they sorted that out easily, paid the difference). Very easy to set up and super comfortable very happy with the costumer service and the chair. Would shop there aqain
Bought pillows for my chair, was sent the wrong headrest, emailed them, half an hour later got a call explaining why and how they would fix. Fix was a great resolution. Mistakes happen, but it’s how they are handled that matters, and this was top notch customer service.
Great products, amazing costumer service, 100% recommended
Overall a very comfortable chair that keeps me cool. Use it for gaming but would be good as an office chair too.
I ordered a Black chair which I knew would be on back order and was happy to wait. A couple of weeks later I noticed that they had a Red one in stock so I emailed ZQ and asked if I could swap the black for the red one. Not expecting to hear anything for a day or so as it was already after lunch, you can imagine my surprise when I saw an email from them about an hour later saying yes. An hour and a half later I received another email to say it had been dispatched already, three days later I was happily crawling around the floor assembling the chair. My back says thank you, the chair is great, well worth the money.
The chair I bought arrived within 2 weeks and was delivered to my door. Email contact with the ZQRacing customer service team was easy and they replied within 24 hrs. The chair is exactly as advertised, super comfortable, easily adjusted and was easy to put together.
Comfy, love it
Great service and prompt delivery.
Amazing quality and really easy to put together. So comfy!
Easy to put together and came really fast. And is very comfortable
Honestly, could not be happier with my new gaming chair! The guys at ZQRacing are so helpful and supportive, I cannot fault their service. Because I bought my chair in the peak of covid, it took a while to be sent out, but it was well worth the wait! Will definitely be recommending the products to everyone!
ZQ Racing contacted me as soon as the item had arrived in the docks. Simple to set up. Very sturdy and easily adjustable.
Susan Jenkins
Jan 08,2021good buy my partner loved it