Shit Internet last month 11 days no Internet. This month 13 days no Internet I left this morning they try to get money out from my account over 200 pounds that u not gona have penny???
6g opus service is very very bad no internet very slow internet.in my home last 4 days no internet service and I complaint lot of time but response all the time same answer no engineers. And customer service take to much time to attend the phone I am. Waiting 30 40 minutes. Very very shit service I recommend no body choose 6g
Since the 17th February we have had to contact you 6 times over Internet connection difficulties. Last week I spent 1 1/2 hours trying to get through to technical assistance without success. Today I did eventually get through to someone and the service was restored. I was on the phone for over 20 minutes today . I only recently renewed my contract with you and I was told I had a 3 month cancellation period. If things don’t improve I will cancel.
Worst internet provider ever. Never have internet. Ran them a few times never help waste of time and money My advice stay well away from these lot
Third morning in a row waking up to no internet. Goes off at least most months for a few minutes, but now going off for multiple hours every morning is a EXPLETIVE joke. * AND NOW ANOTHER MORNING, AFTER IT ALSO WENT OFF FOR HOURS THE OTHER NIGHT. 5 TIMES WITHIN A MONTH. THEY OUGHT TO CHANGE THE NAME TO 'OPELESS BROADBAND'.
Would ran as fast and as far away from them as possible. Nothing but problems now they want £130 for me to cancel my contract. at least D Turpin wore a mask.
Great service and interaction with customer service
I have been with 6g for over a year now and I am impressed with the speeds I get and the coverage in the house. I have had a problem with my sky q box dropping out of connection constantly. 6g spoke to the sky engineer and within minutes the issue was identified and 6g tweaked my connection and the problem was solved. I have always found 6g tech support to be really helpful and I would recommend trying 6g especially if your limited to which internet speeds you can get at your house
Polite and friendly whilst staying professional.
Staff are polite and have had no issues with my broadband.Would definitely recommend.
worst internet provider. been without wifi for more than 10 days been calling everyday they told the same thing everyday: they engineer will contact u never received any call after that they told me that they will send me a new router never received it been more than 10 days without wifi and still dont have and with no intentions to help.
The technical support provider was very attentive and helpful
I was speaking to Amelia through the chat and she was very helpful as she always is. She is very quick and always knows how to do her job very politely, and always helpful. She also knows how to do her job and does it with no fuss. Well done and thank you.
Was having problems with Internet speed left with a good vibe that engineer will be contacting me to sort the problem hopefully this stands, we will see
no internet for two days now rang back today told me they would call me back and guess what no call back
had a problem with the speed of the internet which was quickly resolved by Amelia
Took abit of time to get hold of someone (not agents fault) Once I was connected to agent she was helpful and very quick to get my query sorted thank you opus amazing company already
Called up multiple times addressing the same issue, temporally fixed then goes back to not working. Will be terminating the contract.
Helpful and patient
Tracey Wallis
Mar 06,2025Absolute shit the internet constantly buffers can’t get signal in my children’s rooms or my bedroom , they charged me for 3 weeks possibly more when the internet was down in my area I’ve transfers over to a different provider and their now saying they can’t see when I was offline from their records it’s almost as if I’ve been robbed and made to pay fr internet that wasn’t working for that period of time , and now because I have switched their charging me a termination fee , disgusting to be honest I’ll pay the month that’s owed but you can shove the termination charge !!!! DO NOT RECOMEND TO ANY ONE Your reviews speak for them selves really don’t they 😂😂🤦🏽♀️ terrible and also train your staff to speak to customers properly instead of speaking over them 👌🏼