To leave a review you need to be logged in
Reviews 810
seyam the_one_and_only
Jul 30,2024The worker Umer is very good he help me with my internet I have been ringing all morning 3or4 time they was not helping at all
Usman Asghar
Jul 29,2024Great service . Kind lady
Aliyah
Jul 28,2024The wifi disappears to go on holiday every few days. When I told customer service about this they always say they’ll send a new router but it’s been a month and no sign of one. Very disappointed switching to a different company asap!
Tina
Jun 28,2024In the years I have been with 6g, I have found everyone I have dealt with to be helpful, friendly, and willing to go the extra mile. I've had 3 technical issues, all of which have been promptly solved in my time with 6g. It's a very good record to have.
Ahmed Raza
Jun 19,2024We have talked to many people about our network issues but they don't give any information for what to do but Durrani helped the most.
Georgios Panoudis
Jun 18,2024Kamen came to do my installation this morning. Can’t fault his work at all, very well mannered and explained everything really well to me.
Dj
Jun 15,2024Durani was patient with me and solved my Internet issues
Joshua Manning
Jun 14,2024Please save yourself time and money. I've had a horrible experience, and counting down the day till my contract is over. Every 5 -7 days my Internet goes down for the passed 6 months. I've emailed, called, used online chat and sent an website enquiry. All they do is try and get rid of you off the phone, they will lie and say an engineer will have to come out to you. Transfer you till the line goes dead . Online chat isn't much better they just stop messaging you and ignore you. When you mention all this they say there's no notes on your account stating you have an issue. I've spent so much on extra data for my phone ,having to hotspot my family. The first 12 months was great I've never had such stable Internet , I even recommend it to my neighbors,how much of a fool I feel now.
Shezzer Fenn
Jun 11,2024This has to be the worst Internet ever always going off for days at a time .....you can never get through to customer service joining brisk today 6g take the p_ss
Chloe Bell
Jun 05,2024Good customer service. Polite and efficient. Reagan did a really good job & I’m really happy with my internet.
Rick
Jun 04,2024Worst wifi ive ever had, absolutely horrible support, ive had this for almost a year now and all they have done is swap out the router once and continuously told me that they will get back to us and sort it out, the wifi goes down every other day and when the wifi is up, i get less than 1mbps, i dont understand how my data (hotspotting 3 other devices) is quicker than the wifi itself
Ralf K Dean
May 28,2024When 6G is working, it’s brilliant. However. I have lost internet where I live frequently and repeatedly. Engineers have been out endlessly trying to resolve the issue and have failed. 6G cannot give any reassurance that they can resolve this issue so I’m getting rid of them and going with BT as reliability is paramount and I’d rather pay more for an internet service that isn’t perpetually failing. One week recently, my internet went off on average 25 times a day for 6 days. I was told engineers were working (yet again) on the transmitter in my area. AFter this work was completed I lost internet repeatedly. I called 6G for the umpteenth time and told the person who took my call that unless someone in a senior managerial position called me within the next 2 days to discuss these issues then I would bin 6G and go with BT. No-one called. When the internet 2 days later failed yet again, I called technical and Dorani who took my call said that my experiences were unacceptable and he readily agreed that 6G were TOTALLY INCAPABLE of resolving the issue as to why the internet was persistently failing and could offer no guarantee that the issue woudl EVER be resolved and I could expect this problem to persist as 6g had already spent 6 months trying unsuccessfully to resolve it. BT are arriving on the 5th of June to install my home broadband at which time I shall return 6G's router back to them. 6G is NOT FIT FOR PURPOSE!!. Wi-FI internet at 100mbips - great idea - unfortunately 6G does not have the technology to support it. BE WARNED!!!
Ruth King Porter
May 28,2024Excellent service received from Denzil at 6G this evening to resolve an issue with my internet connection after experiencing problems all week. He was professional, friendly and efficient in resolving the problem and also ordering me a new router to avoid any further issues. Very patient talking me through the technical side this evening, thank you !
Pavel Hristov
May 27,2024The crappies WiFi ever made ,customer service such a joke ,used to wait on the queue for ages literally 3 hours and just before the get served, they closed the line ,horrible
Dylan Ocallaghan
May 24,2024The times stated online say Monday to Friday until 8pm but you try to call them and they say there offices are closed, the biggest scammers was supposed to call me back at 17:30 that never happened, I'm averaging 30mbps when it's supposed to be 100mbps if you want a consistent connection this company is definitely not it avoid 6gi at all costs really not worth the million phone calls and keep getting fobbed off whilst they tell you your connection is fine, okay so I'm calling all these time for the fun of it 🤣 dogsh*t that's all there is to it 💩
Roy
May 21,2024Had to phone technical support as no Wi-Fi the First Gentleman was very friendly and helpful trying all sorts of things to sort it out but was unable to fix it after a couple of attempts he decided to send out new equipment arrived a while later now working ok. Through out the repair time I found them very helpful and friendly easy to talk to and listen. Thank you. Up date I was promised a reduction on my monthly bill for not having any Wi-Fi for 3 weeks because of the above after several txt message to them no response and no reduction
Wendy Gee
May 21,2024I was guided and with quick response with 6g i unstand that the service can be down for maintance, but when i rang up it was sorted amd fixed when i spoke to the lovely gentleman x
Alan pritchard
May 18,2024The person (mr Durrani) I spoke to was friendly and polite and patience with me,well done 6 G, many thanks.
edward bradbury
May 18,2024Cheap and fast but absolutely abysmal reliability. Nothing but problems since I joined them and I will be leaving as soon as my contract is over.
Ribble House Ribble Business Park, Blackburn, BB1 5RB, GB
http://6ginternet.com
C J Bearup
Jul 30,2024We have been on 6g Internet for about 18months now. When it is good, it is very good. But we have frequently had a low signal strength adversely affecting use of TV and Zoom. Lately it has got worse. The support people on the phone are always very nice. We have had a rooter replaced, our frequency changed a couple of times and other interventions but it is still not right.