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Reviews 894
Jake Gordon
Dec 04,2024As a type 1 diabetic I receive monthly supplies but have not received one in two months. These people refuse to send out another order until I get a signature for the G7 in which I was already getting delivered monthly. I am currently out of pump supplies because of this worthless company. Do not trust this company if you rely on any sort medical supplies.
Jason McCarthy
Dec 03,2024If you can avoid this company do so if at all possible even if your insurance is suggesting working with them and see if there are any alternative providers for your medical equipment. My insurance had me go through AdaptHealth to get my CPAP. I was charged $446.19 at my start date in February of 2024. I then received an email in October of 2024 that I have a $542.16 balance due and the invoice is all items from February 2024. In the payment portal there is a payment in the payment history for $446.19 but no documentation as to what it was applied to and just says origin external vendor. I called in to get an itemized invoice as to what has already been paid for as they are saying I now owe for items from February and after 2 agents and multiple hours on the phone they still have not provided me an invoice that matches the payment and keep sending me one that says $117.99 is the customer payment amount and that they cannot provide me with an invoice. This has taken me multiple hours to simply get an invoice as to what I have paid for and I STILL don't have it. How I can be sent an invoice for previous services without being able to provide a statement showing what previous services have already been paid for!? Instead of that the agent said they had to apply something which updated the payment amount that I have due to $208.04. It legitimately feels like a scam and I am appalled that my insurance required me to work with a company like this.
Ken Walker
Dec 03,2024pleasant and polite.... cheerful and hepful
Bob Christman
Dec 03,2024minimal wait time, person who waited on me listened and gave me options
Upset customer
Dec 03,2024I would rate the people who drop off oxygen equipment at our house as amazing. But the support staff and automated calling system are terrible. I had no choice of companies for oxygen equipment but if I did I would never use these people again. Lack of equipment, expensive, understaffed
V Morton
Dec 01,2024The outstanding customer service received from Randalph. He was very helpful, courteous, and assisted me in making a decision about the bed and future items I might need to assist and accommodate my mother. His patience was greatly appreciated! I also am thankful for his knowledge and instruction regarding the equipment he delivered.
Carl Abjornson
Dec 01,2024As it was the first time going to your Warwick it was great the therapist was very knowledgeable and explained everything to me in an easy way for me to understand.
Feliciano Mojica Colon
Nov 30,2024The service was much more efficient than expected. The representatives are always very friendly and very professional. Super efficient work, I am very grateful.
Jo Tatum
Nov 30,2024Robert delivered new electric bed and hoyer lift. He explained how both operated. He was very knowledgeable and answered all our questions. He is always a pleasure to have in our home.
Scott Holcomb
Nov 28,2024Sherri the technician was very pleasant to talk to and she explained everything in detail on how to setup a machine I've never used before. Very happy.
Claudine Rodriguez
Nov 28,2024Ashley was of great comfort to me and Sonny.
Bruce Garey
Nov 27,2024Very informative. Excellent experience.
- -Charlene
Nov 27,2024Kelly was wonderful, knowledgeable and very kind. She took it at my pace, was able to relate as she uses CPAP as well.
Elena
Nov 27,2024Staff is always very friendly and very helpful! Michelle Barriga always makes sure we are taken care of. And makes sure we don’t have questions about the equipment. She even gave us a card to call her if we had trouble.
David Johnson
Nov 27,2024Te'a gave us very detailed explanations of how to use our CPAP machines and she went over all the different kinds of masks. She answered all our questions in depth. I look forward to getting many good nights of sleep. Thanks.
Sharon Meiggs
Nov 27,2024He was really good answer my questions And helped what i needed
Yadira
Nov 26,2024Matthew demonstrated professionalism by providing detailed explanations regarding the equipment's functionality and necessary procedures. Furthermore, he ensured my proficiency in operating the equipment.
Amanda
Nov 26,2024Recent? It was March and now it's November. As far as I remember there were no issues.
Karen K Pallas
Nov 26,2024You're all so great to work with. Friendly, helpful and always have the answers. Always have a positive outcome and the whole experience is great.
220 W Germantown Pike Suite 250, 19462, Plymouth Meeting, US
http://adapthealth.com
Mike Meffert
Dec 04,2024Tom did an excellent job delivering and explaining my new CPAP equipment!