All Weather Roofline

3.5 (831 Reviews)

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Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.

Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.

We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.

Reviews 831

3.5

Out of 5.0

Keith Robinson

May 19,2023

Great windows, first class instalation.

Mr Mcquade

May 16,2023

Thinking of buying from this conpany? I urge you to think again. Not only do they operate with terrible customer service, they also provide low rate craftsmanship. We ordered a set of doors, when it came to pre install inspection day we were told the doors we ordered are not available as the salesman had sized incorrectly. The doors we had installed were fitted incorrectly, caused damage to a nearby window and are still awaiting remedial work a year later. This company need to prioritise quality over quantity.

Ann Lovell

May 16,2023

Both crews were respectful and polite

Matt Hall

May 15,2023

While I've not had a bad experience with the works themselves, from start to finish nothing has gone smoothly. This culminated in rudeness and being threatened with legal action having being told to withold payment by someone else in the same company. The estimator came round with an incredibly aggressive sales pitch, claiming that any quotes would stand for a year, but unless you pay a deposit today the price goes up 15% due to market volatility. I knew this was the case as I had had a door quote from the company and that had been a similarly unpleasant experience. The estimator had to call a colleague to clarify on the cost of a soil stack replacement, when I was told that this would include a fee to Yorkshire Water for commissioning. This was written into my contract. This visit was followed up with a second visit from the sales manager of the Leeds office, who informed me the estimator had under-estimated the job by 30% for a couple of reasons. I still decided to go ahead with the job as I just wanted it doing, and was struggling elsewhere. We agreed a date and works were progressed. Upon completion of the works I asked for clarity on the commissioning of the soil pipe and the fee to Yorkshire water, which it transpires isn't a thing. Having being told to withold payment on Friday I received a number of calls Monday to chase this payment. Having asked for clarity and not being given a sufficient answer on what I was actually paying for I was threatened with legal action and voiding of warranty if I decided I didn't want to transfer the outstanding balance. In summary, if you enjoy overly aggressive sales pitches, incompetence and threats, this is the company for you.

Dale

May 15,2023

We had all windows doors and conservatory done 2 years ago and everything to start was excellent, the quality the style and finish with all tradesman doing a fantastic job. The conservatory doors dropped after a couple of months and kept catching on the threshold and they sent fitters out to adjust so we could close and lock the doors, unfortunately this happened several times and we were all in agreement the doors required replacing. The new ones arrived but these were incorrectly drilled so we had to wait for the new ones again. The guys arrived on bank holiday Monday and fitted a new set of doors and I am very happy indeed. Amber in the office is an angel and had to deal with all the scheduling for the new doors, she has excellent customer communication, and is extremely dedicated and committed to All weather Roofline, I hope that she is rewarded for doing such an excellent job.

DM

May 13,2023

Diabolical service from this company. Sales rep and surveyor contradicted one another citing fire regs resulting a change to design. Installers only work part day on each job so don't expect your job to be completed in a day or two even if that is what you have been advised the job will take. Also, potential missold windows - not sure that the installed windows match the spec I was sold and had demonstrated to me. Update: the job (three windows and a door) took a month to complete as they would only work a few hours a day. This was not due to weather but to having multiple jobs to do in a day. My wired doorbell was maliciously not reinstalled causing me to purchase a wireless one. My carpet was damaged by their plasterers (making good damage done to walls), and the solution was to pick out the carpet fibres rather than cleaning. I would not recommend this firm especially to lone females or vulnerable adults.

S S

May 11,2023

From start to finish AWR were fantastic, the fitters were friendly, efficient and cleared up after themselves, I can’t recommend these guys enough

David Chalmers

May 06,2023

Gents arrived on schedule for both days ,working safety at all times on a large house. The team of five completed all roof works as required and in good time ,all done with a smile on their faces. Mr D Chalmers

BUDH SINGH

May 05,2023

A good quality product reasonably priced, well fitted (a noticeable difference with less noise and better warmth),the fitters were very helpful, polite,friendly and professional, I was kept informed regarding fitting and dates, very satisfied

Jenny

May 02,2023

Had arranged for the team to start at 7.30am on Bank Holiday monday, they arrived on time and got on with the job straight away. This was the 5th job we had used this company for, they were quick and obviously very experienced. They were a great team and left us with smiles on our faces. Thanks guys!!!

Aaron Davies

Apr 29,2023

Smashing! Finished Windows fitted to perfection, doors immaculate and prestine , very professional and helpful in the sales department, the cost was reasonable for the quality of the products displayed, i have work still to do on our property i think i will definately give them a call in the future.

Amos Vernelen

Apr 29,2023

Absolutely disgraceful company, I gave them a deposit cash because a salesman said I,m been accepted for finance, but got an email a day later saying that it had been declined. So I asked for my deposit back,but seem to keep getting fobbed off.This company are the absolute real example of rouge traders.I advice anyone wanting new windows or doors to avoid like the plague. A warning to them I will be contacting the police if I don't get my deposit back.

Daren O'Toole

Apr 29,2023

Excellent service from the designer coming out and measuring. To surveyor and installation Would definitely recommend. Bespoke made to measure products are very reasonable prices.

onepunchrob

Apr 28,2023

Everything was well explained and questions answered. The salesman who came was very nice and not pushy at all.

Tom Murray

Apr 27,2023

Had windows installed in March 2022. We were over the moon at the finish and look so got them back to do facias this year. The house looks a million dollars, Excellent job would highly recommend. Thanks AWR.

Mrs J

Apr 26,2023

Lovely sales staff. Everything happened as it should. Doors fitted well and look great. Customer service also good and everyone I spoke to on the phone nice.

Kev

Apr 25,2023

10 months since I ordered a conservatory replacement. Still got rain running down the walls. They can’t even get the door handle the right colour. Numerous fitting issues. Total lack of response or interest. Suggested they keep the deposit and I will employ someone else to refit the bodge job. Still no response. I see there are no follow up responses other than asking for a PCN. PCN DN8790.

Denise Tomlinson

Apr 25,2023

Dreadful ......... Had a new composite door fitted with side panel. The side panel that came did not match the interior door colour. The door itself seems well made unfortunately I am unable to close it without extreme force. To rectify these problems I have to be available between 8.30/4pm AGAIN. The following week !! Given I've already been burglared and now I have a door that's not good for purpose. PCN DN9605