All Weather Roofline
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All Weather Roofline
Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.
Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.
We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.
Reviews 831
MR BARRY NORTON
Jul 01,2021Try and get your deposit back after cancellation, NO CHANCE
Graham Dunwell
Jul 01,2021we had a stable door fitted in March, however we have problems with it getting all weather roofline to deal with it to satisfaction is next to impossible despite them sending a technician twice to look at the proble, 3 months on and still no solution, will not be using them again. Update: Eventually after 4 months all-weather roofline have resolved the issue. As simple as the bolt was installed the wrong way up. Now the stable doors operates as it should and we are pleased with the door now it is resolved.
Linzi Toms
Jun 28,2021Disgusting customer service just kept repeating the same thing over and over again!!! I have never experienced such rudeness, all just reading from a script like robots. Missing screws from the installation and door had to be adjusted by area manager. Still waiting for insulating strip to finish off the job that we told would be sent to us to avoid anyone having to come back. Not the door or colour we originally ordered but agreed to the change in order to get the door fitted and not have to wait any longer. We were understanding of the situation with getting hold of materials has been very difficult during this pandemic but there is no excuse for poor customer service. Would never ever ever do business with this company again! I was looking to get all my windows and doors done but not after this experience.
Raf Perry
Jun 28,2021Order placed on 1st April with deposit paid £139, door installation moved fourth time, joke. Rescheduled for 3 July
Damian
Jun 17,2021Experience was excellent 👌 5****
Jeremy Colbeck
Jun 16,2021Replacement soffits, gutters and fascias. Well, firstly, DON'T USE THIS COMPANY!! I'd give them ZERO STARS if I could. ***Scroll down to the end of this review for some interesting updates**** It all started off so well; salesman Matt was really good - not pushy, was polite and helpful, got us a pretty good price. All went downhill from there. The 'surveyor' was a bit of a joke, had trouble using a tape measure (!!!). Then I was told the company didn't have the 'right' gutter. Then after a quick look behind a shed somewhere, they apparently found some. So we agreed a date for the work. On the day, the fitters turned up and straight away said 'can't do this job, surveyor has got the quantities all wrong'. This slighly astonishing, but in hindsight not surprising oversight, was sorted and eventually the job was completed and they left. Later that day my dog trod on a bit of scrap wood from the roof which had nails sticking out. I checked around and found a bucket load of fascia offcuts, scrap, bits of wood, nails, bits of mortar etc left all round the garden by the fitters, which I duly cleared up. Plus I'm still waiting, 5 weeks later, for the final gutter fixings to be completed, despite promises this would be done within a week. What a joke. Save yourself a load of grief and steer well clear of these incompetents. Pay your hard-earned cash to a professional company, not this bunch of clowns. UPDATE 17/6/21 - they have asked for 'more information' to help them deal with the issues raised in this review....should be interesting to see what this means, and what their reply is... UPDATE 18/6/21 - still nothing from our friends at AWR. As an aside, take a look at this now-closed Trustpilot review page if you have a few mins to spare. I wonder why it was closed...? uk/dot/trustpilot/dot/ com/review/allweatherroofline.co.uk UPDATE 25/6/21 - date now agreed for the completion of the work I paid for. End in sight. EXCEPT that Trustpilot sent me an email yesterday, part of which says - "Hi Jeremy, Thanks for taking the time to review allweatherroofline.com on Trustpilot. allweatherroofline.com has flagged your review because they aren’t sure you've had a genuine experience with them. Please help us verify your review by sending us documentation showing your buying or service experience with allweatherroofline.com." Made me laugh, great tactic by AWR... UPDATE 1/7/21 DON'T NEED A CRYSTAL BALL....phone call from AWR this morning, the 'engineer' is unable to make it today, suggested rebook date offerred to me is more than 2 weeks time. Is this getting personal? Or is it a typical worst customer service, take-the-money-and-run type of cheap shoddy low rent company. You decide. UPDATE 5/7/21 Well, this is beginning to feel like a twice-weekly routine. Still waiting for a callback by a 'manager' from Thursday last, to discuss finishing this work I paid for so so so long ago. This lot are slack, unprofessional, got-the-money-so-don't-give-a-toss *****s. DON'T GIVE THEM YOUR TIME OR MONEY. UPDATE 15/7/21 Well, as I type this, an 'engineer' is stood outside my house scratching his head, not sure what to do. He has no parts, no instructions from AWR, no idea. I've asked to speak to his manager but apparently the guy is only in the office 2 days a week and isn't available. Absolutely effing useless.
Dale Nicholson
Jun 11,2021This company went the extra mile for me. we had quote from several companies as we wanted to replace all windows in 24 year old house including front and back door along with conservatory roof. We decided to go with these as they offered to do the complete job including the conservatory roof. We had to wait from November until March as we wanted grey colour and with COVID and suppliers struggling to produce parts we completely understood. The installers were exceptional and completed all windows and doors, and conservatory in 2 days. (These guys worked their socks off) the conservatory has a plastered ceiling and Dean came along, prepared the roof and plastered the ceiling. The electrics including spot lights were done by Jamie everything went to plan, a couple of teething issues that Maria in the office sorted and we were kept in the loop when things would be put right. The quality of the products is excellent and will last may years to come.
Ali
Jun 02,2021Very happy with the service from All Weather Roofline - lovely new door and windows. Can't fault them.
Lianne
Jun 01,2021Great service and really nice lads who fitted my fascias, soffits and guttering - would use them again
Jason scargill
May 30,2021Rang up on Tuesday to arrange a quote for a conservatory ..was told Thursday @6.30.. it's now Sunday no salesman ..no phone call... Hi thanks for the reply..I phoned the Doncaster number again on Monday ..all the details were correct and was told someone would call me from the Leeds office .. still no call..I'll use somebody else
Den
May 28,2021Shout out to the installers - really great bunch of lads. Read the negative reviews and really don't get it. Had complete window and door installation and really, really happy. I guess don't believe everything you read. All Weather... happy for customers to make contact and I'll show them my windows!
Angela Brown
May 20,2021This company did my fascias and composite doors. All I matching grey. They’ve made such a difference to the look of my house and on top of all that they had great customer service. Highly recommended!
Emandess
May 18,2021Windows fitted in our property 8 years ago, now misting up. Their 10 year Guarantee does not cover it, apparently covers just the frames! Just be aware when ordering.
Anthony
May 13,2021Great windows and doors and recommended them to my neighbour. tried to leave a review before and wouldn;t let me for some reason? Anyway, good shout guys.
Barbara Herrington
May 07,2021Would highly recommend this company. Service from start to finish was outstanding. Very good quality windows and fitters are excellent no mess and cleaned up and took all rubbish with them.
louise place
May 07,2021The door looks fantastic and was fitted in just a few hours. The fitters were very efficient and made a great job with no fuss. They cleared up thoroughly when finished and took the old one away. I’m so pleased with the work and communication was good from the start. The work was followed up by a manager and a call to see if I was happy with everything The salesman who called initially wasn’t at all pushy and I got a great deal. Firms like this are a rarity these days. Highly recommended to anyone
Rob William Aitken
Apr 28,2021Happy with the finished results but communication needs work. We placed an order for French doors (with structural work) and a new composite front door in January. The sales approach was very old-school, so perhaps a bit more pressure than would be expected today - however we were happy with the finance options and price and the salesman was helpful. We had some issues with the original install date in March. The day before the installation date we were told the door was damaged and they didn't have another in stock. We kept in touch for a few weeks and nothing seemed to improve, after a few weeks of this I spoke with someone else who explained that there was a supply issue with the particular type of moulded door we wanted. Once we settled on one things moved more quickly and we got a date in early April, again there was a push back on dates because of crew availability and we ended up with it late April. The French Doors required quite a bit of work because our lintel needed to be raised and our house is fairly old and the guys seemed to know what they were doing. Work was carried out quickly and all the plastering / clean up was to a good standard. Overall I'm really pleased with the finished results although the journey was a bit stressful. The composite door feels very solid and the seal is excellent, we also love the style. The French windows have completely transformed the kitchen. We have a couple more windows that will require structural work and I will certainly come back for a quote.
RF
Apr 21,2021The installation team were fantastic, very hardworking, polite and kept their working area tidy. Would recommend
Ian Cross
Apr 20,2021Guys turned up on time, were polite and courteous, did a first-class job, left the house tidy, one hour later had a visit to see if was were happy with the job in all brilliant work first-class service.
Carside Park, unit 2, Hatfield, dn7 6az, Doncaster, GB
http://allweatherroofline.com
Callum McEwan
Jul 10,2021601188097 just incase, as all your negative reviews you can seem to find? Could say so much but just so worn out trying to get anything out of this company as they just dont give a dam about customer service. They must all have an honoury manager title as when you try to complain they are all suddenly managers? Can never get a call back even after they say someone will. Thought Paul who came out to check would be different to the dont care attitude we had been so used to from this company even though he said it was a rushed job!! That's why there was problems, not surprised after the fitters disappeared for 2 days and the managers we phoned didn't care. Finally spoke to Simon the area manager and all he could keep saying was we stick to our contract?? Dont care about anything that the fitters damaged so said back to him as per your contract I'll sign when I'm totally satisfied?? Beware about this company they promise everything but deliver nothing. Wish we had read the reviews before, so our own fault for having had a cowboy company who care nothing for their customers See if they finally turn up on the 19th and fix the problems orotherwise take it further. In MK4 3AG (No 22) so anyone local call in we'll show you how bad they are so you dont get caught out!!