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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Ivan Ceradini
Aug 16,2024I have purchased two nvr kits, which I am trying out, and I am getting along well good workmanship of the products and simple and clear configuration. The support was kind and very knowledgeable 5 stars well deserved
Rocky J. Boussias
Aug 15,2024ANNKE support returned all e-mails promptly. When I realized that I would need assistance from a live chat agent, I was able to connect with an agent quickly to resolve my problem. The agent was courteous, patient, and knowledgeable. Nothing but good things to report from my experience!
Dylan
Aug 15,2024Kyle was very professional and patient and very knowledgeable of what my questions were. He was very direct with his answers and solutions.
Andrew Morgan
Aug 15,2024I bought an 8MP camera to add to my cctv system. The network knew it was there but would not connect to the Network Video Recorder (NVR). After a number communications with Annke support, trying a variety of checks and fixes, they suggested a method that was able to put the camera onto the NVR.
Scott Ward
Aug 15,2024Very good and productive
Stuart
Aug 14,2024Joy Was really helpful, quick and effecient.
Kamal
Aug 12,2024Is everything is Perfect except the Delivery: Sometimes it takes to long to be delivered.
Daniel Gilmartin
Aug 12,2024I got a work around for the issue I had. It's not perfect but works.
Brian B.
Aug 12,2024I received a prompt reply, was guided through providing the information needed to answer my question, and provided with the answer I needed. One of the best customer support interactions I've ever had.
Customer
Aug 10,2024Fantastic fast response and follow up. Honestly blown away. Well done Annke
Lisa Williams
Aug 09,2024Being such an amateur at camera equipment I reached out to customer support many times. They’re extremely helpful, patient , kind and I was able to resolve all issues from my limited knowledge of how this system works. I am completely satisfied with my equipment and customer service,
Tom De Sadeleer
Aug 09,2024WZ505 - 5MP 5X Optical Zoom PTZ WiFi Security Camera. I must say I'm very disappointed in this camera. The live view and recordings are very dark for some reason. Even on a bright sunny day. The Alexa function on this camera DOESNT work. Only 1 of the 2 antennas is actually connected, which leads to poor Wi-Fi reception.
Martin Allen
Aug 09,2024Fast accurate efficient
Doughlas Ivan Dias JP
Aug 09,2024Response being provided in a timely manner
Mrs F
Aug 09,2024I read a lot of good reviews about annke so I thought I would try. The quality of product is good. I had issue with my phone app, I got help from tech team and customer service and they go got all sorted. Thank you teams
Johnny
Aug 09,2024Les communications avec le SAV sont satisfaisant ils réagisse vite et ils proposent des solutions qui sont honnête donc merci à eux.
Shaid Hussain
Aug 08,2024Purchased a cctv system about a year ago and have had problems ever since. I've called Annke helpline but have had no response.
Reimora Reimora
Aug 08,2024Really fast help with whatever questions you have :)
JASON MATTHEWS
Aug 07,2024After initially being annoyed that the wrong cameras had been sent because I was just expecting a power cable and this had a direct feed cable as well! I couldn’t have been more wrong!!! These cameras are ABSOLUTELY amazing and installation is a breeze. I can’t recommend these any higher ⭐️⭐️⭐️⭐️⭐️⭐️
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