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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Kaan Nooce
Aug 07,2024Schnell geholfen..
U Nichols
Aug 05,2024Excellent support and follow up. Customer support does Annke proud.
Julian Lemass
Aug 03,2024Although a little slow due back and a fourth a few times on email, all my problems and questions were resolved and the product works extremely well.
CG103
Aug 02,2024I like this company. As a total newbie to CCTV I bought their DVR with a harddrive and 2 cameras, which my electrician wired in. The mobile and desktop apps were easy to download and eventually easy to use (it always takes ages to set up the first time though) but I had an issue with the timestamp showing the wrong time, even though I set up the correct timezone. I emailed technical support and got the issue resolved after a couple of days of to-ing and fro-ing. As the images are such good quality (even on the night vision setting), I spend far more time than I should watching what's going on at the front of the house :)
BestWest-Ladson Gm
Aug 01,2024Great Customer Service!!
Kyle Owen
Jul 31,2024Recently purchased a couple of Annke cctv systems and I have to say both are performing well , I did make an error in setting up the first one ( miss typed my email address ) but the support given was excellent. I cannot only recommend the product but also the product support which as we all know plays an important part of any purchase.
Aaron Cary
Jul 31,2024Product pricing on the website was actually cheaper than even Amazon. That always makes me happy. Well the beginning of our transaction had some bumps, the customer service team made this fantastic. My camera was found to be out of stock. They offered me a discount, a full refund, or a substitution with the discount. How can anybody be upset with that? Was very impressed with their team.
Jacek Dąbrowny
Jul 30,2024profesjonalna obsługa, wysoka jakość i pełne zrozumienie potrzeb Klienta
Mücahit Arslan
Jul 30,2024The staff are very helpful and respond very quickly. I have had a lot to do with Joy in the last few weeks. She has been able to answer my questions very well. I can recommend not only her but also the other employees. They simply offer a top service.
Kirebass Ireland
Jul 30,2024I asked for help to resolve an issue with my cameras, the help support was great and helped me with the issue. I saved money by being able to sort the issue with the technician support
Jim Clark
Jul 30,2024I have had CCTV system for years but had upgrade to a new system when it broke. I purchased an Annke wireless system which was plug and play. The setup was really easy and connecting to the internet was simple.
CollectPlus Customer
Jul 29,2024Very helpful and quick to respond to my query. I've purchased camera's recommended by support and work very well
al
Jul 29,2024I had an issue connecting two DVRs to Ione phone, a girl called Kaitlyn was so helpful with the problem solving, highly recommended
UP Mike
Jul 26,2024Ava was a gem! I had some difficulties connecting my phone app to the DVR and Ava, using TeamViewer, was the solution. Scheduling for the TeamViewer session was about 5 days out, so plan ahead. Download TeamViewer (and only TeamViewer) as directed ahead of time. A computer (laptop) connected to the same wifi network as the DVR was required.
Antuan Charley
Jul 26,2024Trouble shooted my issue and resolved my issue in a timely fashion. Stayed in touch until I was satisfied. Great Customer Service.
Andrea Tredicine
Jul 26,2024A great customer service
PaulKV
Jul 24,2024Great company, item was out of stock so got a 10% discount while waiting for it to arrive. Upgrading old Annke box for a 4k version, old box has been flawless, and the remote viewing app is a godsend. Customer service is polite, professional and friendly.
RJ
Jul 23,2024This is the 2nd Annke camera system I have owned. The customer service response was very quick and very helpful to resolve my problems. Very happy with the product.
tony law
Jul 23,2024Great service
Dave Morgan
Aug 07,2024Service agent was super helpful and located what I was after straight away. I'm not sure what Annke UK are up to as was only a month ago I brought one set of extra cameras now they aren't there at all or something similar. Yet France, USA etc all still list the same model.