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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Guyl
Jul 08,2024Your support service was very nice and helpful
Hec
Jul 08,2024Great support always. Replaced battery as per instructions and back recording again. Thank You
Javeon M.
Jul 08,2024Kyle was knowledgeable and provided excellent support to troubleshoot al the queries presented
Luis Quiñonez
Jul 07,2024Thank you very much!
Wendel Barbosa
Jul 06,2024The speed of response made the experience great and the customers care is the best thing you can do.
Marco Caso
Jul 04,2024Ottimo service, gentili e cordiali
ZH
Jul 04,2024Phenomenal customer service! Very knowledgeable and helpful. Overall great experience.
Bryson
Jul 03,2024I chose to purchase my surveillance camera system from Annke because I believed is was a reputable company which sold excellent products at competitive prices. All this proved to be true, but on top of that, I have found that Annke doesn't just "sell and forget", but it backs its marketing with incredibly personal, prompt, and effective Customer Support. As an admitted "technically-challenged" elder citizen, Annke Support has treated me like a family member and it has never failed to quickly sort my problems with its patient, easily-understood guidance. In a world that too often seems to treat the purchasing public somewhat contemptuously, becoming one of the "Annke Family" has restored my faith that big companies can still be personal and ethical. It has proven to be one of my best choices.
Rod Hall
Jul 03,2024I have used the support before and it has always been very good, quick to respond and always got the result I needed.
LONGNOJR/VIVENCIO VERDEFLOR
Jul 03,2024Very good and professional. Easy to solve my questions
graham
Jul 02,2024great help and they always reply to your emails
José Felix Marrero
Jun 30,2024Good attention and fast. Thank you
Tony Mapp
Jun 29,2024I received a prompt response to my query and the advice given solved the problem.
luis carrasco
Jun 28,2024I have recently purchased Annke, quite frankly, the Service provided by Lexi was Great, answering all my inquiries in a timely manner, I love the product very much because exceedded my espectations. Great Customer Service a long with an Excellent product. Perfect Combination
Jay Thaker
Jun 28,2024Quick solution and resolution
Oli Tůma
Jun 28,2024It was the best customer service I ever had. very friendly and understanding. resolve my problem very quickly and are really professional
Waldi
Jun 27,2024Very fast response to the notification, fast and specific answers provided by consultants. Hassle-free and fast replacement of the damaged camera with a new one.
J Egan
Jun 27,2024We’ve had our system for 7 years with no problems, then we realised it had stopped recording. We contacted Annke and they were very helpful. The solutions although it seemed illogical worked! Thanks to all who helped.
James Laidlaw
Jun 27,2024fast responces and very helpful
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9655 Granite Ridge Dr Suite 200 , 92123, San Diego , US
doyle forman
Jul 10,2024great product.... great technical support....