ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Nothing promotes my future purchases like excellent legacy support. If a company is dedicated to robust products and long-term support instead of planned obsolescence then they win by future purchases. ANNKE provided me with excellent legacy support.
The support provided by Annke team is excellent.
Annke were very helpful in sending me a link of the accessory I needed to get my system back up and running. Thank you Annke.
I have some Annke Nova cameras and was having great difficulty connecting to a new router. The support given was excellent and they are now perfect. Thanks very much!
Software Annke ottimo ma occorre ancora migliorarlo. La ricerca in continuo non è fluida. Se metto alta velocità di riproduzione per trovare un piccolo particolare nel video, questo è valido per tutte le videocamere, esse vanno ad impulsi, rallentano e non sono fluide nella ricerca. Con un vecchissimo software precedente, con webcam 264, non avevo questo problema. grazie
Good customer service. Quick to respond to emails. Good business to deal with. Products are easy to use.
Brilliant service and quick response, very satisfied customer
Technical support was patient with me until problem was resolved.
I have the doorbell, it signals hundreds of times a day, even on low detection, runs battery out in a couple of days. All they want you to do is upgrade, customer service poor.
Very interested and caring about product and experience and helpful with problems
Kyle at Annke support was exceptionally helpful to me when installing my 8 camera system. I have limited knowledge of setting ip addresses and he was very patient in explaining to me what was required. The Annke hardware and software is also pretty good. The only gripe was the setup instructions were rather limited.
Sehr guter Service. Top!!!
The procedure to reset the forgotten password was cumbersome. But understand so due to a security purpose. The remote agent Joy has done a fantastic job, professionally and confidently. Got the job done! Thanks so much
Kyle knows the products very well and got right to the heart of my problem and resolved it easily. Thanks for the help!
Servizio veloce e precisi, mi sono trovato bene.
The Cameras are great and built solid. The customer service team provided prompt resolution when a delivery agent messed up my address. Would highly recommend!!
Excellent company Best price/quality hw Excellent Customer service
When ordered a bird camera, it stated shipping takes 1-5 days, i have got it after 10 days , also the reason why i have ordered from annke website is because i already had annke cameras and the app installed at home so i don:t get why the camera and the application wasn't annke?what is the point then to order from your website?i could've ordered much cheaper then from amazon
All good with amazing customer care when there was a small delay in my delivery date. I would recommend ANNKE to everyone.
Rakesh Patel
Jun 27,2024Joy is superstar. She did not go for lunch until she finished her job. She is very dedicated person. Excellent Joy.....well done.