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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Didier
May 10,2024The customer service.. SUPER 👌
Peter
May 09,2024Super price, super quality and immediate support with remote help if needed! I’m very happy!
Ro K
May 08,2024The person dealing with my issue did very good job finding a solution that worked despite the documentation being out of date and not matching the current state of the software.
sean o'brien
May 08,2024Your very prompt in replying to emails and speedy sorted of issue
Deme
May 08,2024I worked with Kyle to resolve one of my cameras not recording motion. The process was lengthy to isolate the problem; however, Kyle was tenacious. Finally, my system needed to be updated. I received a software update. All cameras work excellently. I would have given it 5 stars, except that all the support is handled through email and the huge delay in time zones, responses was not received until the next day.
Spom
May 06,2024Great cameras at great prices, great support (fast, helpful & friendly).
Neil Sydney
May 06,2024Problem resolved without any problems. Response time was good
fullspeedgod
May 01,2024Awesome service they always answer even tho my question where not clear
Stan Towne
Apr 30,2024It took a series of emails to resolve the issue and then a live remote session to resolve the situation. Jane worked with me until the problem was resolved.
Bob Rose
Apr 29,2024Very professional and friendly support. Answered my question completely and very quickly. Very satisfied.
Marco Antonio Hernandez Riquel
Apr 26,2024Muchas Gracias!
Mr Stephen Goan
Apr 26,2024Kyle the Technical advisor was brilliant, he was very calm, patient and talked me through on on going issue with confidence and desire to resolve the problems. The issues were all my own doing as l had bought second hand equipment and wanted to restore it all to factory default. Their equipment is excellent and very well priced in a crowded CCTV suppliers market. Customer support goes beyond excellent and l was delighted with the outcome. I would definitely recommend this company for all your CCTV requirements
raul calzadilla
Apr 26,2024Very fast response, I am impressed.
Miss Michelle Finneran
Apr 26,2024Always get back to me really quickly and are always very helpful. They provide diagrams/screenshots to help to show you what to do. They follow up to make sure you have been able to do it and offer more help if necessary.
Scott Richardson
Apr 24,2024Annke produce fantastic products at a great price. I have two camera systems and the Whiffle door bell which all are of high quality. My parcel was unfortunately lost by the courrier, but this was promptly sorted and a new package sent out and recieved quickly. Product support has also been top notch!
korina-lee thorpe
Apr 24,2024What made my experience good that I thought I'll email. Them and probably will not get a answer we r for weeks li,e the other company's and annke prof me wrong wow day ,after got a answer and day after problem fixed I email them and they get back to me in less then a hour I will be buying more of there products in years to come thank you agr so much joy u made my and kids life safer by helping me with user name and pass word we have view of out side now and can see who there thank you
Shez khan
Apr 24,2024Very helpful thank you so much to resetting the password
Don ONeil
Apr 24,2024It came broken one camera needed replaced as the mount was not only broken, but very cheaply made. The BIG issue here is that, It wont record anything. I have formatted the machine, followed the instructions. Do yourselves a favor keep looking for a security camera,, not this one.
Bmc
Apr 19,2024They actually do support their products Long After the initial sale!
Stephen O. Ochieng
May 11,2024These guys are top notch👍