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ANNKE was established in 2014 and has been a global leader in the home & business security solution industry. Our mission is to deliver the best security solutions to help customers to secure their homes/businesses, and stay connected with their beloved ones wherever & whenever. Through our team’s joint endeavor over the past several years, we have created and developed full ranges of security solutions for customers, including IP security cameras, all-in-one WiFi/PoE security camera systems & versatile DVR surveillance camera systems.
We have helped over 5 million customers worldwide to keep their properties safe and secure, and have received over 30,000 positive feedback from our consumers. We will keep innovating and will develop more advanced smart security solutions for customers globally.
Reviews 760
Paul Gatt
Apr 17,2024Ms Kyle has been a pleasure to work with as she had been participating patient in helping resolve any problems that I had? Thank you again!
Steve Gibson
Apr 17,2024Very quick response with informative and helpful staff ( Jane)
Reece Bowen
Apr 16,2024I am pleased with the guick response. Your hours are displayed, and when I got up this morning, there was my answer. I have not tried it yet. Thanks
Daniel Gonzalez
Apr 15,2024Rapida y efivaz
Tam Tran
Apr 12,2024Customer service team is really nice. They’re helpful, friendly and so kind to answer all my questions. I received prompt reply emails from them. So happy with the service. Thank you.
James
Apr 12,2024Had some issues but help was readily available.
Phil Roberts
Apr 11,2024Quick friendly response to rectifying the problem i had with my machine.
Keshon Broadbelt
Apr 11,2024Patient and courteous despite timezone/scheduling differences.
Regine B
Apr 11,2024I bought the DVR for my analog QSee cameras. Set up was really easy & straightforward. Initially, my cameras showed off-line on my phone app, which turned out to be my fault. The help desk was courteous & prompt, & helped me fix it. I’m very happy with the purchase.
Stuivertje
Apr 11,2024Everything works well when it works. The customer service is polite and helpful willing to do there best. Stuif from Amsterdam the Netherlands.
Ionut-Alexandru Szente
Apr 10,2024Good Good Good
Anthony Tombling
Apr 09,2024We had brilliant support forthcoming from two contacts at Annke. Lexi, who showed me the many ways to try, and revive an old, and very well used system, to Libby, for advice on a replacement, that will definitely be a huge improvement on the older system that has served us very well over the many years it has been installed. We are looking forward to installing the new system, and if it lasts as well as the older system, we shall be very satisfied. Many thanks to all involved.
Payne Adrian
Apr 09,2024I had an issue with get the NVR online so I contacted customer service and was given instructions on how to get it on line that was so simple system work perfect and P2P is working now great work guys I will be purchasing again soon .
Alan Peake
Apr 09,2024Quick to respond, polite and very helpful and friendly in all aspects for sorting the problems I had with the recording system. Will not have any problem In contacting customer service again if any further problems occur with my security system.
Rafael Bravo
Apr 09,2024Just had an amazing experience with Annke customer service! They were so helpful and efficient. Highly recommend their products and service!
Carmen Delia Forte Sánchez
Apr 08,2024Excelente Jane. En un futuro me gustaría que fuera usted quien me atendiera.
Jakov Diadiajev
Apr 08,2024Я очень доволен помощью, которую оказали на простом доступном языке и ссылками, которые помогут мне и моему товарищу наладить камеру видеонаблюдения работе в ночном режиме (реагирование и включение подсветки при приближении). Я простой обыватель и в вопросах установки видеонаблюдения, подключения видеорегистратора и т.д. не очень разбираюсь. Благодаря Вашей помощи мой знакомый решил мне помочь. Спасибо большое. Потом допишу, когда закончу полную установку.
Jeff Challis
Apr 08,2024A quick response with plenty of useful advice.
not your business
Apr 07,2024Invoices are sent without VAT number and no VAT is shown. someone could thing that this is done on purpose and Annke has a tax evasion program. After contacting the support I received my invoice within a couple of hours. The support platform is harresting me rating the support and giving feedback, this is just annoying. After reviewing the reply I am wondering why Annke is not sending correct invoices in the beginning? Annke should know how to write correct invoices.
customer
Apr 18,2024It helps me to correct an error.