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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde. //
APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world.
Reviews 818
Ben S
Feb 19,2024Besides one stupid woman who doesn't is ignorsnt about good customer service, I am satisfied with April's service and how they handle situations and how kind most of CS have been.
Olivier
Feb 16,2024Quick pick-up, great listening, helpful and quite a friendly person! I highly recommend APRIL.
Carlyon Knight-Evans
Feb 16,2024Very quick response and they were able to fix the problem that I was having with the 'Easy Claim' app within a few minutes
Sebastien Michea
Feb 16,2024Des commerciaux à votre écoute et très pro. Une utilisation de l'app très simple...
CC
Feb 15,2024very helpful.
fareshtah sadeqi
Feb 15,2024La proposition d'assurance n'était pas à jour et je n'ai pas pu l'utiliser. Leur consultant régional à Lyon a été formidable et m’a beaucoup aidé.
Lisa Palmer
Feb 15,2024Absolutely shocking, zero customer service, no data protection, 6 weeks to send a refund, about at all costs.
hannah Caroff
Feb 15,2024Contrat souscrit pour 3 mois à l’origine, puis mon voyage s’allonge, je demande donc à l’étendre d’un mois de plus, puis mon dossier est refusé car j’ai eu une angine entre temps… Je me retrouve donc à l’étranger sans couverture.
Anya
Feb 09,2024The best and most convenient process ever. Team is lovely and always fast to respond. Love communicating with Agnes specifically. She goes above and beyond for her clients! Would always recommend!
Jeff
Feb 09,2024Good experience. Helpful service.
Pascale LARRIVIERE
Feb 07,2024Personne ne m’a pas répondu au bout de plusieurs appels et emails . Appart pour le remboursement , c’est le pire service clientèle qui existe
Jugu Patrick Ezra
Feb 07,2024It was great!
AY
Feb 07,2024The customer service team is great, Jasmine has follow up with my queries and even resolved my issue. Awesome work!
MAE JACOB
Feb 06,2024They are approachable and always ready to listen intently to what their clients needs
Ivan Venter
Feb 01,2024Great service, thank you!
Sophy
Feb 01,2024It's always great experience working with APRIL's teams. All the teams are amazing and they are responsive, efficient, and always helpful.
Channon
Jan 31,2024I've received consistently fantastic customer service from the April team, in particular from Jasmine Chan. Navigating a health system when living abroad can be particularly challenging, especially when you have a health concern. The support I've received has been kind, compassionate, incredibly responsive, and solution oriented. I highly recommend insurance with April
Ravi Pattni
Jan 31,2024Prompt action on claim reviews and re-imbursements.
David Ellard
Jan 29,2024The Service Team has been excellent to deal with, quick to respond and happy to answer very simple questions (sometimes repeatedly). My only grumble with April is I would like to see a more connected tech system for submitting invoices etc.
14, rue Gerty Archimède , 75012, PARIS, FR
https://www.april-international.com/
Michel Hegedus
Feb 20,2024Je ne peux que louer le professionnalisme de l’équipe d’April en particulier madame Halima Salhi, dont sa bienveillance et sa patience doublées de son expérience professionnelle m’ont accompagné et assisté de la manière la plus efficace et humaine tout au long du processus …!