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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde. //
APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world.
Reviews 818
JJ Lui
Apr 25,2022Joanne Fu from the April Customer Service Team has been super helpful and professional in supporting me with numerous requests with patience, clear guidance, and efficiency. I greatly appreciate your help. Thank you for being so helpful.
CYRIL N.
Apr 24,2022Le docteur m'a contacté 24 heures plus tard. A l'écoute. A répondu à toutes mes questions. Parfait pour un avis médical sans notion d'urgence.
Jose Paolo Opulencia
Apr 19,2022Very responsive in my inquiries. Thank you April Insurance!
C
Apr 19,2022Kah Yee has been very helpful and is a friendly account manager. She is always ready to go beyond the miles to ensure our enquiries are answered and understood. Very good experience working with her. Definitely recommended.
Quinnie Chung
Apr 19,2022Since Joanne joined APRIL, we feel the difference she makes in handling our claims. She's efficient and quite responsive. We are glad to have Joanne looking after our account.
TT Liao
Apr 14,2022the claims process via mobile app is quite fast and fuss-free, insurance coverage is very comprehensive and customer service team is very responsive.
Tess Mnr
Apr 08,2022Petit retour d'experience :). Expatriée pour quelques annees, j'ai souscrit a une assurance internationale chez april international en complement de la CFE. Cotisation a 115€/ mois. Passée a 125 puis plus de 130€/mois en seulement quelques mois. Augmentation de +10% donc et aucun mail d'info. Pour ce prix, on s'attends quand meme a un minimum de qualité de service, mais on en est loin. Pour avoir des renseignements et souscrire, vous aurez affaire a des personnes tres reactives. Une fois souscrit, plus de reponse aux emails quand on pose des questions. Quand on les contacte par telephone pour une question on nous redirige par...email (la bonne blague). Pour les remboursements comptez un delai de 1 mois pour vous faire rembourser a chaque fois. J'ai egalement changé de rib en cours de route, confirmation d'un conseiller par mail pour son enregistrement puis prelevement le mois d'apres donc tout etait bon. Mais pour le mois suivant, j'ai eu la bonne surprise de recevoir des lettres d'impayés. Seul point positif, le service de teleconsultation bien pratique (et encore, pour un service dedié a des clients a l'INTERNATIONAL j'ai du me rendre 3x en pharmacie car on m'a donné des ordonnances pour des medicaments qui n'existent pas dans le pays où je suis). Je n'ai pas de retour a faire pour toute hospitalisation mais c'est vraiment inquietant, j'espere ne pas avoir besoin d'eux un jour vu leur reactivité. Si vous hesitez entre cette entreprise et une autre ne vous aventurez pas avec eux... Mon conjoint est dailleurs chez mondassur et tout va bien, pour 30% moins cher.
Isaac Kang
Apr 07,2022Kah Yee at April has been a tremendous help and always is prompt to reply. She goes above what is required to make sure we give the best to our clients. Will definitely recommend to work with her.
Jared KT Low
Apr 07,2022Comprehensive benefits with competitive premium and flexibility designed paired with great customer service support. Definitely my go-to for international coverage!
Jane Lau
Apr 07,2022BDM Kah Yee provide super prompt asistance in all enqueries. Excellent!
Lina Lee
Apr 07,2022Worst travel insurance I ever had. The app is nt working like it should. Customer service is basically not existing. I am still waiting for a proper helpful answer, waiting already 3 months to solve a problem. Get another insurance!
XN
Apr 06,2022Super efficient and fast. Very responsive staff behind too
Andrew
Apr 05,2022Great experience with their mobile app, especially for claims. Process was quick and easy.
Account Manager
Apr 05,2022Working with April especially with Kah Yee is very easy. She is very accommodating and communicating with her is fast and efficient. I receive great support from the April team and I will highly recommend them to everyone.
Steven Tang
Apr 05,2022Excellent All Rounder, from sales, claims to backroom support! Without the best ingredients, the best chef in the world would not be able to create the heartiest dish. Without the best people in the company, the company will not be able to perform as well as it desires to be. April International, Singapore has it all! Keep it up!
Benjamin Lam
Apr 05,2022Instead of treating every customer like a number, just by following a rule book, APRIL International staffs are willing to listen to their customers, trying to understand their circumstances when it comes to processing pre-authorisation requests and reimbursing claims.
Human Resource OS
Apr 05,2022Their prompt response and friendly customer support provide ease of doing business with APRIL. Will surely recommend APRIL to our clients.
Marta
Apr 04,2022Very good service,the team is responsive and helpful. The claims app user-friendly and convenient. Recommeneded!
NA
Apr 01,2022all good service
14, rue Gerty Archimède , 75012, PARIS, FR
https://www.april-international.com/
Customer
Apr 26,2022April International are a pleasure to deal with. Staff are helpful and responsive to client queries. I'd like to recommend Joanne Fu in particular who is an absolute pleasure to deal with, always very willing to assist with escalations and very concise in her explanations. I can recommend April with confidence to my clients.