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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde. //
APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world.
Reviews 818
karine Izoard
Jun 06,2023Assurance à fuir ! Service client inexistant ! Facture qui traîne depuis plus de 3 semaines ! A chaque que j’appelle le service client on me dit que le dossier est en cours et quand je me connecte sur l’application j’ai un nouveau message comme quoi un document est manquant ! Mon fils a du aller aux urgences en Corée , j’ai la facture de la radio et des médicaments et April refuse de payer en faisant traîner le dossier . Je ne lâcherai pas !
Hannah Barrett
Jun 05,2023APRIL International are a dream to work with. The team are knowledgeable and efficient and always go above and beyond to provide support within a quick timeframe. Thank you for providing a great service!
Lilian
Jun 05,2023All the staff members are efficient, professional & friendly. Their claims handling is super fast, & prompt. Highly recommended! Thank you April Int'l
Joel
Jun 02,2023Rickey at April International provided great service as we were trying to decide what insurance was right for our family's time overseas. He was helpful, informative, patient, and efficient. Happy to recommend April (and Rickey) to others.
Omar El Sabh
Jun 02,2023The customer service were helpful and on point with me. They were very patient and made life easy for me.
Gail Angela Campbell-Smith
Jun 02,2023April International has been my International Health Insurance vendor for 6 -years. As an expatriate based in Indonesia, having a Health Insurance vendor that you can trust and rely on is imperative. When the necessity arose to use my health insurance, members of the UK April team made my treatment clearance and treatment claim super easy. More specifically, Mr Thomas Mouland and Ms AnneMarie Watts have always provided World-class service and support whenever I required it. Their communication was always fast, and extremely clear and completed the whole claim process within 1-3 days.
Kieran Brown
Jun 02,2023As a specialist independent intermediary of International Health Insurance, April International has become one of our key partners. They have also just been voted by my peers 'Top Provider' for Service, second year running and through our main industry publication Health & Protection Magazine. In the UK they have an excellent and dedicated team who understand the importance of good customer service. They simply get the basics right and whether you are an intermediary or the client, you can trust them to deliver a fast, professional, friendly and dedicated service. Therefore, April International UK are one of our partners we're happy to recommend to our clients
Holger Jänes
Jun 02,2023I would like to express my satisfaction with the exceptional customer care provided by Rickey from April International Health Insurance. From the very beginning of my interaction with Rickey, I have been consistently impressed by his responsiveness and dedication to ensuring my needs are met. I recommend April International Health Insurance, with Rickey as your dedicated representative, for their impeccable service and commitment to customer satisfaction.
Aigul
Jun 01,2023We have been cooperating with April International since 2014. It is a vendor you can rely on - responsive, client oriented, professional. Thanks sales customer support team - Adam, Rickey, would totally happy to recommend April.
Darinka Burovska
May 31,2023I have the pleasure to have Rickey as a customer account manager and the whole communication was very on point, fast and simple - completed the whole process within 1-2 days. Rickey was super responsive and answered all questions with great detail. Thank you Rickey and totally recommend April!
Dana Burch
May 31,2023People make companies great. April, in particular Lily Puncharas Kaekla, have a focus on customers. They are patient to give advice & support on all issues. They look to ensure that customers get the best results possible.
Yevhenii Konovalov
May 31,2023Les remboursements prennent des mois à être fait et cela après 3-5 relances téléphoniques , la moindre erreur entraine le refus et non pas la demande de correction, les emails n’obtiennent jamais de réponses… la mutuelle à éviter.
Chris Woodhead
May 30,2023The lady I spoke to regarding policy queries was very friendly, engaging and helpful. My queries were handled professionally and fully. Flawless customer service, thank you.
Harith Jobs
May 26,2023The team is really helpful while helping me with the apps' trouble. They even arranged a call to help me directly. Thank you!
Dr. Dustin
May 26,2023April International is subjecting me to heartless exploitation and harassment. I asked to terminate my policy in February of this year, since I was paying them a lot of money every month and since they weren't reimbursing me, were impossible to reach by phone, and had made it clear by email that they would not reimburse my claims. They refused to let me terminate my contract, and gave me misleading information about the conditions under which I could legally terminate my contract. Even though I have now met all the conditions to legally terminate my contract, they continue to bill me every month and to send me harassing emails. Do not sign anything with them, and do not trust in their good faith.
brice Mr borin
May 26,2023I just had a small request for some administration requirement for traveling and after talking to April team , they were very quick and reactive and able to provide the required documents .
Steve Nelson
May 25,2023On going customer service levels are second to none. Coupled with a great range of benefits and excess options it does make their plans a compelling proposition.
Tracey White
May 25,2023Working with the APRIL team is always such a pleasure. They are responsive, caring and extremely helpful! Adam and Rosh - you have a fabulous team - keep up the excellent work!
Bdhl
May 25,2023We have recently placed our first client with April International. I cannot fault the process whatsoever. Amanda and Adam were great in terms of guiding us through the process, providing quotes in a timely manner and onboarding the plan in one day.
14, rue Gerty Archimède , 75012, PARIS, FR
https://www.april-international.com/
William Keough
Jun 07,2023Never had a bad experience with the April Customer Service team and have been using them for more than 4 years now. Jasmine Chan especially has been attentive and always given me sound advice. Would recommend the company as an insurance provider. Please continue your great work and know that is does make a difference. Best Regards, Bill Keough