Great product, wrapped carefully, dispatched quickly and arrived safely. Five Stars.
really pleased with orders so far wished found website sooner. Lots of great brands and timely delivery.
Fast dispatch and a great fragrance! I will definitely check out some more fragrances from Tokyo Milk!
Excellent service
I ordered a LED mask from their website but hadn’t received any confirmation email. Considering it was a $700 order I was a bit worried and sent multiple emails to their customer service but without any answers. Unfortunately I had to leave a bad review to hear back from them. They were very helpful from then, and my parcel got delivered to NZ within 7 days. Overall good service, too bad their customer service ignores all emails unless you leave a bad review.
Great stock and second to none delivery Service, Thank you bath and unwind, Your stock of Kevin Murphy is always well priced and you keep stock of everything thing we need, Thank again you Bath & Unwind.
Had a very bad experience with this service, their customer service is impossible to get a hold of and when I did it takes about 3 days for every email to be replied to. I have been waiting for over 7 days for a parcel I paid extra delivery for. When I contacted yodel they were relatively helpful and said they needed more information from the seller and had been trying to get it but it clearly has still not been actioned. It’s incredibly frustrating as their products are not cheap either. Do not recommend. Hopefully my issue is sorted otherwise I will be asking for a full refund.
Great products at really good prices.
Great, I got my order quickly and it’s exactly what I wanted
Same as previous comments…. My parcel has gone missing and no one is returning my emails. It’s the first time I have bought from this company and won’t be buying again! Just pay more from a trusted business.
I have been waiting four days to return a product that was sent in error, I keep messaging, but no reply, all I get is reply message that someone will contact me with two day , still waiting, very unprofessional and disappointing
Great product, fast delivery, great price. Will definitely use again.
Been with bath & unwind for quite while I find them very good.
Please don't buy from this company. This was my first purchase and the parcel has gone missing. I've contacted the police, I've contacted yodel and I've tried my best to contact Bath & Unwind and they're unwilling to replace the items. They claim it was left with my neighbour Maria but I don't have a neighbour called Maria. They can't provide me with GPS or a photo. They are not cooperating with the police. I have no idea where this parcel has ended up. I've sent over 7 emails now, all of which are being ignored. I hate writing negative reviews but this really warrants it. I'll now have to claim through my bank and potentially the small claims court.
Love Bath and Unwind! ALWAYS the best prices as I love St Eval bay and rosemary tin candles and can't afford to purchase them anywhere else- especially with the Reward points. The products always arrive well-packaged and fast.
Just gone back to this company after years, was looking for professional hair care and saw their name pop up and remembered the good service, I used to use them regularly (I've been neglecting my hair for years..) same great service, easy to use website, great selection of products available and great value. Will continue to use and would recommend.
Your company is one of the few places that stock this item. I had a defibrillator fitted 4 years ago and the gorgeous cream keeps my skin soft and supple over my scar. It also smells amazing. I bought my original tub in Arran so I was over the moon to find it on line. My order came very quickly and I will order some more when I’ve used it up. Thank you very much
Great company. Always very competitive prices and speedy delivery.
I placed an order for my wife's birthday present my wife loves olverum bath oil, I also love the smell it is very refreshing and leaves a very nice aroma in the bathroom it was a reasonable price and was delivered quickly very happy
TheMarillionaire
Apr 07,2025Good products arrived on time and excellent price