I had super high hopes for this furniture. Upon opening everything seemed ok, as I built it, there were chips, holes were not where they were supposed to be to screw to secure and in some places where the screws were in the correct place, as I tightened, the wood just chipped away!! It’s in places that can be hidden thankfully but after paying over £300 I expected better quality. I’m 37 and have had bad experiences and companies always argue that ‘it was fine when packaged’ or they blame the customer during assembly ‘it must have been the tools you used’ so I have given up trying to complain as I never seem to get anywhere. They’re ok but won’t last long. Really disappointed
Item arrived damaged still waiting for replacement parts. Company keeps in touch but if items were not put together in a warehouse they would have not get damaged in transport. When buying product with an 100£ option to put together furniture customers are advised items will be put together at home but item arrived already put together and broken during transport.
Great bed, super service
I was going to give a 3 star for the product, as they look nice but are not the best of quality. One of the wooden dowels went through the side of the wardrobe and has left us with a big whole at the side. However, the service I have received since has been poor, with 2 ignored email's and no response since a phone call. If I could go back in time, I would not order from Bed Kings, solely due to the poor customer service once purchased. I will not be recommending them.
Good quality units Delivery men excellent Value for money
Hi I ordered a bed and for it to be assembled but when it got to me the driver said i had not paid for the bed to be assembled! I was worried because i was sure i had paid Anyhow they made a phone call and i was right i had paid for it to be assembled The driver and his colleague were very nice and apologised for mistake snd assembled the bed for me
Nice furniture friendly delivery team & staff
Great service
The cabinet ordered arrived within the week. It was missing a hinge and customer care immediately sent a replacement. The cabinet was easy to assemble, is well made and looks very nice.
Waited weeks getting fobbed off about carriers and deliveries etc to be told can’t find a courier to take my order to Scotland....total and utter garbage! Would not recommend them to anyone....at least be honest if you can’t honour orders Ordered same items from another company and it’s already been dispatched!
The drawers came with a broken piece they told me they sent it out again twice more but that is not the case so only got the wardrobe and 2 bedside tables I would avoid at all costs
They do not answer emails, delivered my table to the south, I live in the North. Still has not arrived after saying it will be here the next day. I will not be buying from them again.
It was covered in scratches!
Service and delivery excellent. Bought a sale set, and though not top quality, once put together it was very sturdy and looked good. Great for the guest bedroom.
Excellent service once again. Amazing value and very speedy delivery. Product is also very high quality and can highly recommend.
This is a great hybrid mattress For price bought for my son but think me and my husband might have it instead on our double bed frame.
It took 3 months for my product to arrive from date of order, I was never updated on my order so started worrying this company was a scam. There was hardly an apology for the delay and lack of customer support/service, if I had just been given an update once every few weeks then I would not have given a one star review. The company was also really odd with payment at the start which made me super uneasy about dealing with them. But at least the cabinet came and it is lovely
My shoe cabinet was simple to assemble, all footwear fit nicely in but the boots cannot fit, it prevent the door from closing because of the height. I put the boots at the top of the cabinet. Thank you
Lovely window seat well made very fast delivery time
melanie
Sep 18,2022great product very happy with delivery sevice driver was really helpful.