I purchased a Clearance bed, which I was initially a bit worried about. Spoke to a very helpful guy on the phone who clarified the reason for the reduced price. Happy with my bed!
Unfortunately, the courier lost my order only delivered part of the order. I was unable to make up the bed so I cannot comment on the item. However the customer service I received whist the item was being located was fantastic. I was kept up to date. Unfortunately the item was never found and I was offered a full refund and the part order was collected promptly.
Second order.Will definitely order again.
Pillows came extremely smelly and the smell didn’t go away after a professional bedding cleaning.
Very efficient at your job and lots of delivery dates to choose from. Your staff were on time and very helpful.
the product looks great in our bedroom. the men that came to deliver it were so good and polite that i could not find and kings and your y faults with there appearance. and there workmanship was brilliant. they worked in tandem with each other and never left any mess when finished. i would recommend bed kings to anybody needing furniture from you. well done to your driver and his mate. thank you mr&mrs COSHELL
No updates on delivery 5 weeks in
Would of been 5 star like the last time we ordered. The difference this tme unfortunately, which may have been out of there control was the delivery. Bed kings delivered the first time and was great. Helpful, on time and kept us updated on delivery. This time we had yodel which wasn't too bad,and also parcelforce,which was terrible and stressful with no updates and we then had to go out of our way to go and pick our parcel up. Bedkings is a great company but unfortunately was let down by delivery companies.
Excellent price, customer contact, service, and assembly. A smooth and straightforward experience from start to finish.
First point is that the quality of the finished product is very good. I have marked the company down because of the poor quality of information. I was led to believe that delivery of the bed would follow within a short time frame after placing the order. When I hadn't heard anything in the time I was led to believe the order would would take I rang the company. There was a problem with obtaining the fabric for the base. I was given a delay time of about a week - still no notification of delivery date, this happened about 3 more times and eventually I rang to say, the grandchildren are coming to stay this weekend, will I have their trundle bed by then! At last they confirmed it would be. I asked about the carrier taking the bed upstairs for us. I was told it was v light and wouldn't be problem even for us in our 70's. It took all morning and it was v difficult and things were much heavier than we were led to believe - so again I was disappointed in the information given to us
Took a lot longer than advertised.
Excellent product quality and service. The delivery and installation was brilliant the men who built the furniture where courteous respectful and very professional highly recommend 5 🌟
Very pleased with the wardrobe and chest of drawers, from Bed King. And the service from both of the service assistants that delivered and fitted up the products, they were polite and respectful of my home.
Great price and delivery was quicker than most. The chaps who did the delivery were polite and efficient in putting the furniture up. I’ve dropped a star due to being quite surprised that they asked to use my microwave to heat up their lunch. I’m now left with a, not unpleasant, aroma of someone else’s meal.
My bedroom furniture was delivered on time, and the two guys that brought it. And fitted it together, were polite and respectful of my home and professional and did an excellent job.
Excellent so pleased with my Verona window seat with storage goes lovely at the end of our bed. Great friendly company. Highly recommend.
Satisfied with product so far, but communication with Bed Kings and Customer Service really poor - few responses to delivery issues and initial responses not relevant. Bed eventually arrived about 6 weeks later.
Quick delivery. Drivers were really helpful. Very pleased.
Great product
Kirsty
Jul 19,2024First time ordering from Bed Kings and I wouldn’t order from them again. I ordered some living room furniture with an estimated delivery time of 5-6 weeks. They arrived around 7 weeks later and part of the order was missing! I received no correspondence from Bed Kings just the delivery company who told me they couldn’t deliver part of the order as it wasn’t in stock when they collected. I had no idea where it was or why it hadn’t been delivered. I contacted Bed Kings and the rest of my furniture came a few days later which I can’t fault but it was very frustrating considering how much we paid. If ordering from them I would just be mindful that you won’t have speedy delivery.