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Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).
Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.
Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves. Local Moving
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Reviews 856
Jessica
Feb 01,2024What didn't go wrong? First of all it's not clear but they are a 3rd party who books other moving companies for you and don't actually do the moves themselves. While it's great they give you a dashboard and QR code, save yourself and book with a company that provides thier own trucks and staff. So not only was my truck delayed for the loading process, as there were truck issues. The new truck cane abiut 3 hiurs after the fact. Which delayed me then and getting to my final destination. The move in was pushed back to happen at 11 o'clock in the morning the following day. Which no one communicated this to the actual truck driver. He then contacted me at 8 o'clock in the morning to confirm that he was at the location for an unload. I had to tell him that he needed to come back at 11 o'clock in the morning. And then was an issue with the unloading team. So I ended up finding my own unloading team to assist me with the unload which then I was told that the customer service representative would look into adjusting my cost. However, in checking my bill, they charged me the full amount. While the service rep was friendly and helpful the lack of clear communication as well as planning made this entire process more stressful. I also feel completely overcharged for mediocre service. So I would NOT recommend this company at all.
Karen Conde
Jan 30,2024Amazing. I highly recommend using this company. Very professional.
Marie Correia
Jan 30,2024The movers were phenomenal
Unsatisfied Customer
Jan 28,2024They reassembled our bed incorrectly. It fell apart and partially collapsed while we were lying down on it. Thankfully no on was hurt but we needed to spend almost two hours in the middle of the night putting it back together. Bellhop also had booked us for 3 movers/4 hours. They only sent two movers and then charged us for the extra 1.5 hours that the move ended up taking. I contacted customer service who told me that they needed to pass this along to their Operations team and would get back to me in 24 hours. It is now four days later, and I still haven't heard from them.
Liz
Jan 26,2024From the initial contact, working with this company was excellent. Staff communicated with me constantly, and was clear on pricing. The movers were the same - efficient and worked to a high standard. I will definitely do business with Bellhop in the future, and recommend them to others.
Tia F.
Jan 25,2024The movers were kind, positive, helpful and fast! 10/10 would book again.
Wisco
Jan 25,2024Great experience! It was a last minute booking and the whole team was very helpful!!
Mary Jo
Jan 24,2024The team was prompt and efficient. They were friendly, too!
Eric Lodholz
Jan 24,2024Crew was fast and careful with our items. They were very cooperative with the loading dock reservation issues and made sure to work efficiently. Great experience overall.
Chad
Jan 23,2024Great pricing
Kieran
Jan 22,2024Super simple and straightforward process. Stress free moving customized to your unique needs.
John Pelan
Jan 21,2024The movers and truck driver in Cincinnati were punctual and moved my belongings into the truck efficiently. However, when it came to the appointed time of unloading in Green Bay. Only the truck driver showed up with my belongings. After a few calls, it took 3 hours for the movers to show up to unload the truck.
Steve
Jan 20,2024Team did a great job getting things in and out, only one bit of damage. Some better planning in loading the truck would have helped as some space was wasted but should have staged to have lighter stuff to throw on top more readily available during the loading process
Frank
Jan 19,2024The Team was really nice and cared. Hard working and made the move easily!
Kristopher Payne
Jan 19,2024The movers were great
Delano Ducasse
Jan 18,2024Movers were excellent and none of my furniture got damaged. Thanks again
Nadine Dexter
Jan 18,2024Wonderful efficient people who knew their jobs well. Very polite and careful with the things they were moving. We finished in the estimated hours, and in the budget agreed upon. SUper happy all the way around.
Brandon
Jan 17,2024Excellent experience. They showed up on time and knocked everything out quickly and in a very professional manner. Highly recommend.
Fox Eirini
Jan 17,2024Bellhop did a good job. They sent me a QR code which unfortunately the movers weren't able to scan. And I wish there was no minimum time for moving, since my move took less than two hours but I still had to pay the minimum of three hours of time. Anyway, they were very upfront about the cost and they estimated five hours so they charged me for that. But they sent me a receipt of the final bill and I received my refund inside of a week. I would definitely recommend them to anyone. Thank you so much. (By the way, you can save even more money with them on Groupon!)
1110 Market St, #502, 37402, Chattanooga, US
http://www.bellhop.com
pop mom
Feb 01,2024The worst experience anyone could have please dont choose bellhop we have better places where we can get better services offered along with good customer care. 1) They take your card and charge your card without intimating you i got charged 5 times to my card which is ridiculous. 2) They will charge you more than what they told you gave you the quote and end up explaining but never refund your amount 3) They have a waste claims department who doesn't accept claims twice and on top of that they don't even tell customers that they dont accept simple they cancel it and say we dont accept 4) They have the worst billing department who never anwer to your question why i got charged these many times why is my bill different from what they had simple answer is sorry my dashboard is not correct but we cant refund your amount There Dashboard never showed me right amount right information but still got to pay more and have a dirty packers services and the worst moving services.