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We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
Reviews 297
BACKUK LTD
Mar 21,2024I recently used the services and I must say I was thoroughly impressed. Their professionalism and efficiency were top-notch. Not only did they complete the task promptly, but their communication throughout the process was excellent. I highly recommend their services to anyone seeking quality and reliable assistance.
MASJID AND MADRASAH AL-TAWHID
Mar 21,2024Great customer service, clear & easy dealing
BRYAN AND MERCER LIMITED
Mar 20,2024Jolliene was absolutely superb. We had our recycling bin nicked and Jolliene was able to contact the suppliers and get a new one out to us. When it arrived, it was a different model to the one we originally had and therefore we had no key for this. Although it took a few weeks to get the key from the supplier, Jolliene was relentless in the pursuit to get us the key as well as following up to ensure that we knew what was going on at every junction.
Jamie Proudfoot
Mar 15,2024My experience using this national broker is pretty dire. Communication at the start of the contract used to send with the driver. My road has access by sides it’s approximately 500m so not a huge road. Recently there have been roadworks resulting in one end being closed off. The driver decided nt to follow the diversion (which is 2 minutes drive, and the way he would have continued to travel to his next job). The mentality of Better Waste and their 3rd party suppliers isn’t customer focussed, it’s down tools and make no effort to communicate to complete their responsibilities. After this failure the first you know about their lack of work ethic is returning to a full bin. They then have the audacity to charge for the non collection even though they haven’t ventured off route to complete the job. I rang Better Waste and provided an alternative route (basically follow the diversion sign like most people would do). They managed to follow these instructions and my bin was collected. Better Waste contacted me and assured me everything was now back to normal and the service I was paying for wouldn’t encounter anymore inconvenience. 5 days later when the routine collection was due again Better Waste failed to collect. They had managed days before? The information and communication is shocking. Steer clear of this outfit. Robotic responses and no common sense. Missing the qualities you expect from a service provider: Communication, Reliability, Professionalism, Customer Satisfaction
Grace Hair
Mar 01,2024Great customer service
Felicity
Feb 29,2024Helpful and friendly staff
Glasgow West Medical Practice
Feb 28,2024Quick easy setup and good customer service
Chris
Feb 25,2024Very smooth process - from the sales team through to the customer service from Kerry it was all made very easy (they even managed a tricky bin location easily and kept me informed all the way).
DAKSHI CONVENIENCE STORE LTD
Feb 16,2024Good service
MAN COMMERCIAL PROTECTION LIMI
Feb 12,2024The Better Waste Solutions is a great company. I had a wonderful experience with the company; their staff is accommodating and polite, especially Kerry Bolam, who is a wonderful and helpful staff. Kerry Bolam helped me throughout the process and her dealing was very professional. I recommend this company.
Adore Golf Ltd
Feb 07,2024great service
Lauren Etheridge
Feb 05,2024Dee was great. She has been efficient and really helpful. I would definitely come back and use Better Waste again and in particular ask for Dee's help!
Proudlove Property Ltd
Feb 05,2024Very easy to setup our third site with Better Waste. The other two contracts have been running for some time and deliveries are very reliable and we've had no issues.
paul
Feb 05,2024They delivered as promised and kept me informed throughout the process
Norfolk Care Homes Ltd
Jan 31,2024Very smooth transition to this provider. Customer service has been outstanding.
THE RESIDENCE COWORKING
Jan 24,2024The customer support was really helpful, efficient and friendly. Better waste managed to beat the price of other suppliers by quite a lot and rushed through the delivery of our bins quickly.
USA Fried Chicken
Jan 18,2024Every thing good
Nirojan
Jan 18,2024They’re always changing extra on the every collection, not based on the contract , when I called them they said it over the kg limit. Cheating 😡
Patrick Marsland
Jan 10,2024helpful staff, no issues, highly recommend.
Metropolitan House, Longrigg Road, Swalwell, NE16 3AS, Gateshead, GB
http://betterwaste.co.uk
IQ MEDICAL LIMITED CV EW
Apr 02,2024Jolliene Cox has been very helpful in sorting our second site waste service. Many thanks. Good company, very responsive and offer competitive pricing.